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September 2023 by lisa maxwell
Mario is great
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September 2023 by Emma Morrison
We have been using this business for sometime now. Each time we have had a different agent help us (including the boss). And each time we have had an amazing experience with each of them. They know their products and always solved our problem. They were always friendly and extremely professional. We will always go back to them.
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September 2023 by Charles Dempsey
Friendly service people . Great help
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July 2023 by Ian Schwartzmeier
Michael was really helpful
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July 2023 by Colleen Musshafen
Mikes the best
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July 2023 by Ray Wilson
Sales persons did a great job.
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May 2023 by Gordon McKinley
Was extremely pleased with everything and everyone. A very enjoyable experience.
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March 2023 by Patty Miller
Mike the manager was so helpful and great I would highly recommend Mike at Victra Verizon at Greece Ridge Center
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February 2023 by Lorie Farnsworth
Verizon at Greece Ridge Mall. Kinyata girl you're the best thank you so much for all you did for me.
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February 2023 by Trista Goshorn
Had such an amazing experience, the guy who helped us was so nice and helpful! Definitely recommend coming here!
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November 2022 by Julie L.
The girl working there should NOT be working customer service. We purchased our phone at the ridge road store and went to the mall location since they had it in stock. It was all paid for and we had email confirmation.Literally sat in her chair with her head resting against the wall and said...."you need a pin or I can't give you your phone." I asked what pin? She said the 4 digit pin. I asked for Verizon? She said I had to call corporate. Never offered to help, direct, give me ph number. Just sat there annoyed. extremely unprofessional. Get a new job if you hate it so much....we were the only people in there.
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October 2022 by Google user
The girl working there should NOT be working customer service. We purchased our phone at the ridge road store and went to the mall location since they had it in stock. It was all paid for and we had email confirmation. Literally sat in her chair with her head resting against the wall and said....\"you need a pin or I can't give you your phone.\" I asked what pin? She said the 4 digit pin. I asked for Verizon? She said I had to call corporate. Never offered to help, direct, give me ph number. Just sat there annoyed. extremely unprofessional. Get a new job if you hate it so much....we were the only people in there.
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September 2022 by Stephen G.
I have never seen a store with an employee this rude. Verizon at the grace ridge mall. Kinyata sold my wife the wrong steen protector for her new phone. No big deal. But the level of rudeness was beyond belief. She sat at the back of the store couldn't bother to get up and actually see what was happening. Hid behind we don't refund policy. Said we can't give you a managers name or any information or help you so just get out. When I questioned even a bit further she called mall security. Are you serious????? I didn't even care about the refund could have exchanged or done anything even a bit of caring and I would have walked away as that's life. This employee should be fired!!!!!! If she treats even a portion of customers how I was treated the store wont be there long. Shame. We have had such good experience with Verizon stores in the past. I know work force is tough right now but at least have an employee who cares about people and not doing her nails at the back counter. Sorry to have disturbed you kinyata.
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August 2022 by Mandi Wilt
Yata she deserves a raise n 5 stars best customer service ever
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April 2022 by Rose Quigley
Sold me a non refundable case that broke in two weeks. I buy my phone on Amazon so I don't get tricked into buying cases that break in two weeks.