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September 2023 by Linda S.
When I bought my new Jeep Grand Cherokee in 2020 Vision Jeep Dodge Chrysler Ram said I could have 13 free oil changes as part of the deal. Guess what .... Someone new bought the dealership kept the name but not the promises ! They are willing to give me free Lifetime inspections but require all repairs must be done at the dealership .
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August 2023 by Paul B.
Where do I begin with this shop. The same place I bought my 2018 jeep renegade. I brought my car there after it got flooded out in the rain I told them that they ignored it. They proceeded to keep my car for 2 weeks. They then proceeded to try and charge me $8,500 on a transmission replacement. Claiming it takes two mechanics 12 hours each at a labor cost of 179.99 an hour amounting to 4,200 in labor costs. Which first of all is a load of crock! I immediately had my car towed out of there and brought it to a different shop that specializes in transmissions. Being that the manager never spoke to me once at vision just hides in the office afraid of what the corporate entity is forcing him to do to customers. It was explained to me vision has went full on corporate greedy. It made me wonder how many people this establishment has screwed over that didn't know any better like the elderly. The transmission shop I brought her to told me nothing was wrong with her charged me 0$ and I have my car back. All it needed to do was dry off but this service department didn't listen to me and tried to rake me over the coals financially they are corporate crooks and you've been warned.
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July 2023 by Mary Ann H.
I dropped my car off for service yesterday morning at 7:30 am after making an appointment two weeks ago. I was told they'd let me know what was going on with my vehicle by 11 or 12. Didn't hear back from them until I received a voicemail message at almost 4 pm telling me "I don't believe we were ever able to get your car into the shop today" and that if I could leave it one more day, they would get to it "first thing tomorrow morning." When I called the next day at 10 am, I was told they still hadn't even looked at it. The lack of communication on the part of this service department, as well as their obvious scheduling issues led me to give up and pick up my car before anything had even been diagnosed. Who knows when they would have gotten around to it. I'll try another Jeep dealer, Vision is off my list.
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April 2023 by Jim M.
Buyer beware, I'm 63 years old bought many cars was NEVER lied to as much as I was by Jeff my sales guy. My payment came out more then expected. Bring a lawyer.
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March 2023 by Aaron B.
Worst Experience i have ever had. I did not want the 2-year service plan $209.00 they said we can waive that. I bought an extended warranty for X Amount and when i picked up the vehicle sales manager says i threw in the service plan for you, thinking they gave it to me out of curtesy i didn't think to realize they inflated the cost of the warranty in the first place and then on purchase day the warranty was 209.00 less expensive but i still went to the bank and paid the same amount. They said yes, the truck will come with an allignment upon pickup and sure as it is they never did an alignment. Worst place on earth to purchase a truck from. Bad people and scammers.
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November 2022 by Matt Johnson
We take our Pacifica here since it's right down the road and it's convenient and we haven't had any of the usual dealership shop bs we've experienced in the past. Actually pretty surprised. Never had any issues so if you need to take your car to a dealership, this one is solid.
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November 2022 by Matthew Johnson
We take our Pacifica here since it's right down the road and it's convenient and we haven't had any of the usual dealership shop bs we've experienced in the past. Actually pretty surprised. Never had any issues so if you need to take your car to a dealership, this one is solid.
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October 2022 by Johnathan Burgos
Spiders and bees were infestation on higher hp models. It was extraordinary
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October 2022 by Patricia Lupiani
People were friendly and accomadating
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October 2022 by Bob Hamm
Excellent service department!
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July 2022 by D David
Great service and great people in the service department.
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June 2022 by Aaron L.
Hands down the worst service I ever had in my life. I come down there pay the down payment get approved get the insurance week later no call back nothing call about my car oh it'll be ready tomorrow here it is a week and a half later nothing and you think I get a call or anything nope you can get a refund but they don't refund credit should of went where I was supposed to terrible
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June 2022 by Mike Wendt
Excellent service and very helpful. GM was excellent
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March 2022 by Jim Mays
Always courteous and professional service.
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February 2022 by prodromos konstantinou
Excellent service and very accommodating.
