Walgreens, a pharmacy located in Rochester, New York, is praised for its exceptional customer service and dedicated staff. The pharmacy team, led by the friendly and skilled pharmacist Makenna, is consistently described as helpful, kind, and professional. Customers highlight Makenna's ability to provide a comfortable experience, especially for older patients, and her expertise in administering shots without causing any discomfort. The pharmacy has undergone positive changes, transforming from a "nightmare" to a "top-notched" operation, earning high praise from satisfied customers. Overall, Walgreens is regarded as a reliable and customer-focused pharmacy, where the staff goes above and beyond to ensure a positive experience for all.
We love this Walgreens location! Ellie the manager went above and beyond to help us and was so kind and helpful! Everyone is always so nice, the pharmacy is amazing, the store is clean and well stocked. Always a pleasant experience!
September 2026
Called to check if they print FedEx labels from QR code and they do. Helpful gentleman, didn’t wait long for phone to be picked up!
August 2026
They have great sales associates. Jonathan was fantastic! He immediately helped me find what I was looking for. He was super friendly and kind. If we had more young men like this then their generation will do fine.
