Wegmans Pharmacy is known for its friendly and helpful staff, providing excellent customer service for over ten years. Customers appreciate the caring pharmacists who offer various services, including vaccines for seniors, kids, and adults, as well as assistance with Medicare Part D and pet medications. The pharmacy offers convenient options such as online accounts, prescription management, curbside pickup, and home delivery, making it easy for customers to receive their medications. Many reviewers highlight the pharmacy's dedication to going above and beyond, such as preparing prescriptions quickly and accommodating special requests. The overall environment of Wegmans stores is highly praised; the stores are clean, well-maintained, and well-stocked. Customers also enjoy walking through the grocery stores, which are decorated nicely and have a great selection, especially in the produce section, which is compared favorably to a home garden. While some mention that prices are lower than other pharmacies like Walgreens, others feel that pharmacy service quality is similar across different providers. One customer shared a minor disappointment regarding a personalized cake order, suggesting earlier communication about photo restrictions. Overall, Wegmans Pharmacy is considered a trusted, high-quality choice for prescriptions and health services, and the store itself is viewed as a Rochester staple and a gold standard in grocery shopping.
Always treated very well when asking for information great place to do business with!!!
January 2026
There is a drive thru and almost always a bit of a line. Inside too. 😏 This only shows what a popular of a pharmacy Lyell Wegmans is. I don't mind waiting for this kind of old fashioned values that the customer always comes first and let's always try to meet customer needs.
June 2024
Very nice people and customer service is really good.