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June 2023 by adnan sami
They don't have any COVID vaccines for under 65, but they still let you set up an appointment. When you go to the pharmacy to get the vaccine, that is where they tell you that the appointment is cancelled since they don't have vaccines for people younger than 65. They are unnecessarily wasting people's time, I had to drive 15 minutes there and then drive back, a waste of 30 minutes of my time which I would have spent trying to get the vaccine somewhere else. I am not sure how such a reputed store can be so callous of other people's time. When I mentioned that there should have been a notification, the pharmacy girl rudely says - "You're young get out of here, you don't need a vaccine". I don't know what kind of people they are hiring here. Super disappointed with Wegmans pharmacy.
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June 2023 by Ed Maloney
Wegmans' pharmacists are always helpful and professional when explaining the implication of new drug effects, much more so than prescribing doctors.
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April 2023 by Patty Miller
Everytime I go to Wegmans Pittsford pharmacy to pick up prescription for my elderly mom, something always gets screwed up. For example the kid said 3 prescriptions were ready, I come home and find that he did not give me the 3rd refrigerated prescription. This has happened several times in the past year. I have had to call on numerous occasions because something was missing. I am ready to find another pharmacy.
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November 2022 by Rebecca Hass
The pharmacist (Marissa) went so far out of her way to advocate for my son. They were out of the medication dosage he needed (so were all of the surrounding locations that accept our insurance) and she spent so much extra time calling the provider multiple times for a new (needed) order, answering calls/waiting, checking the system for the new order, checking on us while we were waiting and seeing how sick he was feeling.. All while helping others, too. Amazing service!
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June 2022 by Antoinette Fitts-Thompson
The best customer service… Thanks Brett for finding my cell phone … Pittsford Wegmans
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June 2022 by Pavel Sivokonev
Great overall. Always Pleasurable experience. Best grocery store in the United States and probably the world
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May 2022 by Mel N.
Above average store ! Definitely cleaner than the rest. Restrooms are also cleaner but perhaps it's because I was there in the morning. They had extra amenities such as diapers for children and warm water faucets. Food in the store always looks fresh. I still believe it's hard to find items I'm looking for in any Wegmans this is no exception. They should have more guides and store maps and people assisting you to help you find things. I have the app but it seems to not be updated with the stores movement of items and goods. Would return here in the future
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May 2022 by David Price
Pharmacy techs and staff are always kind and effective.
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February 2022 by Will S.
Really great store! I worked at Whole Foods for awhile and now work for a cheese distributor in WA. The sushi selection is the best at the best prices I've had at a grocery store. I didn't particularly like the spicy pork buns, but different folks different strokes. The bakery was beautiful and their cakes, macarons, and GF products were delicious. And omg the Wegmans brand k-cups .... I put a bunch in my suitcase to take back to WA!! This will definitely be the store I shop at every time I come back to visit Rochester, which will be a couple times a year. (Also, they have a few imported cheeses that I can't get at my job. How?!?! I'm looking at you, midnight moon and lamb chopper....)
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December 2021 by Fern P. Azalea
Always shop this store. But making list for Christmas recipes & so many items are not available. Wow! First time in 50 years, I am unable to get products for family favorite recipes. Can’t believe it. Never, ever would I believe it impossible to find products I have purchased forever. Nothing exotic. Very sad!
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December 2021 by Hannah M.
This is a classic Wegmans. Not as nice as the OG but still has a decent selection of prepared foods. The prices are a little high, but that isn't unique to this store. As someone not from NY, I don't think Wegmans is anything special. For out of towners, I would compare this grocery store chain to a Publix. Not quite to the level of a Whole Foods or a Fresh Market.
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November 2021 by Marta Watson
Every time there is an issue, not with my prescription but with them. They short me on my script, then say it's too soon. They are confused at baseline. Terrible customer service. Curt and irritated if I suggest that they are in the wrong, (which they always are). I switched all but one script to another place and guess what... There is a problem with the one script still there. Not an actual problem of course, but one generated by the "intelligencia" behind the counter.I wish I could charge them for my time
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October 2021 by D G.
We were in Rochester for a quick visit from California and happened to stumble on this Wegmans. It was great to come during fall season with all of the fall decorations outside. The store was huge and had a lot of departments to look at. For us the bakery was what really stole the show. We purchased two loaves of bread: one walnut-raisin loaf, and also a sourdough loaf. Both loaves stayed fresh for nearly a week, and were very tasty, especially the walnut raisin. It was also a treat to go to the meat counter and get some mortadella sliced to order. (That doesn't happen often in a California supermarket.) I'll admit the some of the prices were a bit high, but some prices were also fairly reasonable. We loved Wegmans so much that we visited several times during our stay. If we ever return to this part of New York again, we will definitely return
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September 2021 by Kathie Kean Garrand
Everything at Wegmans is fresh and delicious. I wish we had a Wegmans in the Tampa area.
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August 2021 by Paych G.
I like Wegmans but realize as I get older that they are in the same sales mind set as anyone else and will sell inferior products that they put their name on that are not what they appear to be. I heard about the illegal market that's exploded with the fake olive oils, especially the EVOO. So we've been using Wegmans Italian Classics 100% Italian EVOO for years. I discovered that only 10-20% of EVOO sold in stores is actually real. The rest is fake and highly processed with most of the oils natural health benefits removed in including all of the good fats & Omega 3's. I decided to taste this oil and realized it had a funny veggy oil after taste and bland at best. so i put the bottle in the fridge to see if any natural olive fat was present. It would not gel, cloud or harden like a real EVOO does. I then called the corporate supplier to ask for the actual ingredients. I got a huge run around and a lot of deflecting. He said he would call me back after getting the list of what's inside since it doesn't show on the label. He did say that he wouldn't purchase that olive oil and it's cheap so you get what you pay for. I did find real EVOO that wasn't way more expensive either and it has certification "COOC" and harvest date with a single source that can be traced, no hiding, full disclosure. It's Cobram from California and Wegmans sells it. It tastes amazing like real olives were used and solidified in the fridge. I'm in the process of contacting the proper people to simply find out what's actually inside what they sell. Very difficult! The reason I care so much is that EVOO was recommended in moderation by my doctor along with other foods for my high cholesterol. Now for 3 years I think I've been using nothing more than lamp oil. Hopefully, I'll find out soon.