Wegmans is an award-winning supermarket offering high-quality, delicious ingredients and freshly prepared meals like sushi, subs, pizza, and salads. The store is well-stocked and always clean, with ample parking available. However, some customers have noticed issues at certain Wegmans locations. Dismissive staff, out-of-date products, and constantly broken cash machines have been reported problems. Customers have had to notify the store about expired items, which they feel should be the staff's responsibility. While Wegmans is generally successful, some changes in recent years have been upsetting to long-time customers. These include charging for paper bags, the sub shop frequently running out of certain breads and meatballs, and high sub prices. Customers also feel the bread selection is lacking. Despite these concerns, many customers continue to prefer Wegmans over other grocery options due to the store's great selection, quality, and customer service. Overall, Wegmans provides a positive shopping experience, though there are opportunities for improvement at some locations.
