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December 2023 by Ronald Verwij
Our bathroom was in need of an upgrade so we decided to give Wonder a try. The sales person was pleasant to work with and when we signed the contract in August, we expected the work to start in December. We got a call in October that Matt and his crew are ready to start the demolition and installation of the shower. As promised, the teardown took one day and installation was finished the next day. Our shower looks great and we are happy with the results. The only issue we have was with the price it was one of the most expensive upgrades we did in our home besides our kitchen.
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December 2023 by Danielle Parkhurst
Wonder Showers & Baths is an amazing company who treats customers like part of their family. They offer quality Kohler products with beautiful variety and options to choose from. Their installation and process is super easy and bathrooms can have an entire facelift in just a day!
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October 2023 by Patrick Carroll
We’re quite happy with our new shower installation. The Lux Stone has a solid feel, and is very modern looking. The dual shower head(s) have plenty of pressure/power, like those in quality hotels.Quick and professional installation, and when we had some trouble with the door closing completely, Wonder Windows came out to fix it quickly. Friends and family have all seen the new shower, and we’ve really been talking it up.We haven’t used our tub since our kids were small, so we definitely needed this update in our bathroom. We did our research and liked what Wonder Windows had to offer. The sale was pleasant, and was willing to work with us on design.Thank you Wonder Windows, I believe you get what you pay for, and this is a welcome upgrade.
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September 2023 by John B.
Butch and Matt did a wonderful job. We have a very small bathroom that needed a handicap shower installed. From beginning to end we could not have asked for a better end result. There were issues with the size of the room and they managed to accommodate everything that was necessary. They were respectful, timely, clean, and we've ended up with a marvelous shower that meets all of our needs. We would definitely use them again. That being said customers must understand that when you have deconstruc- tion and construction done that there will be additional work that the customer will have to do, paint etc. This is to be expected and totally accept- able. The Koehler products are wonderful and we are grateful to have found this company that has their own employees to install and not sub-contrators.
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September 2023 by Louis Loggi
quality product and excellent installation team; good attention to detailServices: Bathtub replacement
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August 2023 by Peter Fackler
Matt Cicatelli and his sidekick, Kevin, were the Wonder Shower & Baths work team that installed our new Kohler walk-in shower and removed a circa 1980 piece that had seen far better days. Matt and Kevin were over-the-top terrific, nice to work with, answered our questions, and got the job done to our satisfaction in the promised two days' time. A very positive all round experience for us. Pete & Kelly in Honeoye Falls, NYServices: Bathtub replacement
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June 2023 by Julie Donnelly
I had my very old and dated bathtub and toilet replaced. They installed a walk in shower and did an amazing job. It was so efficient, professional and easy. They left everything extremely clean, both days. It was so much better than I expected and Ben and Shane were exceptional. I have never been more pleased with a home project than this.Services: Remodeling
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April 2023 by Kelly Bindert
We had our tub removed and a new shower put in. The shower is great and works well however the mess and destruction left foe me to repair was ridiculous. I have had to piece together molding that they cut into and I have had to mud and resurface the wall next to the install. I do not do construction or remodeling for a living so it has taken a lot of time and many trips to the hardware store. The company has been out several times to fix and repair other thing regarding the shower but this remains. We are now into our 3rd month and get frustrated everything I look at what was done as I am still not finished fixing the problem.?
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March 2023 by Kelly B.
The shower is wonderful but the destruction left behind is ridiculous. When installing they cut into the molding on both sides and never replaced or repaired it leaving a 2inch gap on one side and a 1 inch gap on the other. The walls on either side were also left a mess and now 3 months later I am left to buy, cut, custom fit, sand and paint the molding and tape, mud, sand and paint walls. This is not my line of work so I am learning as I go and hoping for the best. The company has sent many people out to look at the problem, and the last response I got was "you have a great shower" and when I mentioned the molding and wall was told that "we will do better about having people measure " which is great for the next person but not for me. I am frustrated and would hate for others to go through the same thing.
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February 2023 by Michael Haymes
Fabulous end result. The installers were professional and neat as can be!Service: Shower refinishing
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February 2023 by Mike Maddox
Joe and Dave were very professional and pleasure to work with. While circumstances beyond our control postponed the installation they were very helpful resolving the issues.Service: Shower refinishing
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February 2023 by SANDI WELCH
We had two men by the name of Butch and Dan who came and installed the Kohler walk-in bathtub for us. They did an excellent job, they were very personable, they knew what they were doing for sure, and they made sure that we were comfortable with it before they left. They answered all the questions we had. We were very happy with the whole process. They were very professional in cleaning up everything. It was wonderful experience.Service: Bathtub installation
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February 2023 by Jim Bob
I found the entire organization to be of high quality and professional from the estimator, the plumbers, work crew, office staff and supervisors. They came & completed the job in the time frame quoted. Offered suggestions that I found valuable and had them implemented. The owner’s son came a few days later to check on the work to see if we were satisfied. I highly recommend this company for their workmanship, professionalism and products they provided at my houseServices: Bathtub replacement
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February 2023 by Jean Fitch
The contractors were professional and friendly. The products look elegant and modern. We are very happy with the finished product!Service: Shower refinishing
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February 2023 by Joseph and Karen Fleming
We are thoroughly impressed with the quality of product and service provided by your installers, Aaron and Earl. They did a great job!Service: Bathtub installation
