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August 2023 by sandra judson
The east Irondequoit location is good, the staff is always nice and the location is clean. There are just standups, nothing new and fancy but just what you need to get the job done. I will come again, it’s super close to my home so very convenient! Good place ?
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August 2023 by Carlene Torres
I received excellent service and I also get to choose my favorite spot to where I choose to receive my beautiful shade of color and I recommend zoom tan to anyone that's trying to just have a beautiful and sunny day within their own skin.
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July 2023 by Victoria
I got a medium spray tan and it was the worst spray tan ever. I was sprayed twice in the front and once on my back. So my front and back didn’t match up. It wasn’t an even tan. It was just blotches all over my body. that place is awful.
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April 2023 by joseph LaRocca
I have been a customer and used the irondequoit location for over 30 years. I was never informed through text or in person that the prices were going up even though I was grandfathered in. I recently stopped into the Webster location and spoke with the general manager. I was informed that I couldn’t tan unless I paid the upgrade, low and behold Zoom Tan took it out automatically but never informed me, it’s not about the money. It’s just rude after all the years of being a loyal customer, and supporting the business through many sales and purchasing high priced lotions that that’s how they treat their customers and when I spoke to a so-called manager in Irondequoit, she could care less, and was actually mouthy. Zoom tan should put forth more effort in manager training . I have complained to corporate with no response and customer service with no response. Icanceled my membership immediately but since the company just took the money from my account without my consent i was informed I was paid up for the month with the new rate and is still active till the end of the month. You’re welcome for my decades of support zoom tan. Nice way to treat good customers!!…….. NOT!!Service: UV tanning
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April 2023 by Celeste Blue
Although they ended the grandfathered plans, compared to other salons, they are the best. You know what you are paying for, no gimmicks, no tricks, no bs "level" games, they are clean, organized and although the attendants there may have "off" days, I have never had an issue with anyone and they are more than helpful and brutally honest. I have the utmost respect for those traits! I will be renewing.
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March 2023 by Dan Cook
For someone who doesn’t usually tan, I went 2 times at zoom tan and each time I saw a color difference.Christina, Rachel and the rest of the staff were super nice, helpful and knowledgeable. I would highly recommend this location. It was really clean and organized. Can’t wait to go again.Service: UV tanning
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March 2023 by Jessica Stone
Zoom tan is the best & all of the employees at the east ridge location in irondequoit are very friendly & very helpfulServices: Tanning
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January 2023 by Jessica Hollon
I have been going to Zoom tan since 2013 & I have always been pleased, however, through the years… some girls checking me in were not so welcoming & I felt as if, I was really inconveniencing them. Well I have to say at least at the EastRidge, Irondequoit location, they have been great in the last year or a little longer. The new manager,Racheal is so welcoming, friendly, & professional. I really hope they don’t lose her, I look forward to going tanning, but my experience is so much better with a personality like Racheals. I highly recommend this location. It’s also next to a electricity substation and I would swear I get tanner than ever, at this location.Thanks Zoom tan for years of tanning and always level 5 bulbs. Zoom tan always has fresh bulbs and no games with these levels. It’s always of the highest quality. Always the best bulbs for maximum tanning. Oh and there prices are so fair, it’s so impressive.Services: UV tanning
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November 2022 by Christina M
Always clean and very nice staff working!
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October 2022 by donna finocchiaro
People at desk are always friendly and you never have to wait. Always get good color.
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August 2022 by Melissa Sutter
Great way to get baked! Looks small from the outside, but pretty big once you step in. Helpful staff overall good experience.
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July 2022 by Kimberly Wandersee
I went in yesterday for a spray tan because my daughter is getting married Saturday. Well woke up this morning my hands are orange my face has parts of it that are white I’m beyond upset I really took the time to look into this so I wouldn’t regret it well I absolutely regret it I will never do this againService: Tanning
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June 2022 by Mailey S.
If I could give zero I would. I got a HORRENDOUS spray tan from them and I've been going back and forth with them for almost a month trying to get my money back. I got the spray tan for a wedding I was in, and I had to spend the entire day before the wedding showering and scrubbing my skin. Their solution was to offer me a free DARKER spray to "Cover" the mistake. First of all, that wouldn't have worked at all, second their "free spray" was only good for a week. I'm absolutely not please and will never be returning. It was pretty pricey for something I scrubbed off in less than 24 hours.
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June 2022 by C. Hasenauer
I walked in as a complete novice didn't know anything about the process or procedure of tanning. I went in to help with my psoriasis and the staff here was overwhelmingly helpful in every aspect. I didn't feel weird about asking questions and felt really welcomed into environment that I had previously thought I wouldn't be able to walk into. Highly recommend Ridge Road and Park Ave locations
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May 2022 by Jenn Herrman
Best zoom tan I've been to in Rochester. The staff is always so friendly and helpful.Service: Tanning