-
March 2024 by robert feinberg
truly professional , ny taxes were taken care ofvwry satisfied
-
March 2024 by james higgins
Came in to pick up my taxes feeling lousy told prepares returns charges all diff dealt with guy teddy who when I mentioned I wasn't happy sits back yelling whats the problem she did great job ???like I said feeling lousy later on called teddy to say I told u I wasn't feeling good the way u came across unnecessary told u wasn't feeling good he told me if I'm calling to threaten him I no where he is??? Wild won't be coming back lol
-
February 2024 by Shatearer Shuler (shaybutta)
Amazing and professional!
-
February 2023 by Dhanwantie Narine
I am very satisfied with the experience and customer service provided.
-
July 2022 by jess macrae
The worst experience I have had. I got charged 310$. I wanted a direct deposit but I got issued a check. HR block misspelled my name on my return so my check didn't have my correct name on it either. They did not mark me as a NY resident and also didn't factor in some documents I sent in. I got an audit for a couple thousand dollars from the IRS. Luckily I thought I had "peace of mind insurance" but again HR block forgot to add that on. When they ask for documents you can send it online, when they ask for the IRS audit letter you have to make an appointment and go in person (which is hard because their hours conflict with mine and most people's work schedule). Also when I caught on to some of the errors I messaged the accountant through the HR block app and he just ignore me.
-
April 2022 by Desni Zanders
Great service. I trust my tax professional.
-
April 2022 by Suzanne DelGrosso
Even though I waited an hour for my appointment and was unhappy with my initial tax consultant, Theodore (a consultant my friend had told me about) convinced me to stay when I was unhappy and about to leave. He prepared my taxes and did a thorough walk through with me and was very charming and pleasant to work with. Above all, he got me a bigger return than I initially thought I would receive. The experience he gave me from beginning to end has led me to not only want to be a return customer, but to highly recommend him and H&R BLOCK to others.
-
February 2022 by Ashley Morales
Cynthia was very friendly and helpful. Made filing this year a breeze.
-
February 2022 by Mary Anne Maher
Very easy and Cynthia Currie is a pleasure to speak to and work with.
-
April 2021 by Anna M.
This was my first time filing my taxes in person, as I've typically filed them myself through H&R Block's online program. This is also definitely my last time, and I will be warning friends and family to steer clear from H&R Block. Their pricing is not transparent- I was not told ahead of time that inputting the information from my student loan interest form would be an additional cost. The tax analyst herself said I would not receive any benefit, yet failed to mention that entering the one number from the form would cost an extra $150. I also booked an appointment for 3:45, wasn't seen until around 4:20, and the analyst left her desk mid-filing for about 20 minutes to help another customer. The office manager said she would follow up with the district manager about my experience about 2 weeks ago, but I haven't heard anything from them since. I would recommend seeing a standalone professional tax expert- you will receive better bang for your buck and your time will be more valued.
-
April 2021 by Anna Piszczatowski
This was my first time filing my taxes in person, as I’ve typically filed them myself through H&R Block’s online program. This is also definitely my last time, and I will be warning friends and family to steer clear from H&R Block. Their pricing is not transparent- I was not told ahead of time that inputting the information from my student loan interest form would be an additional cost. The tax analyst herself said I would not receive any benefit, yet failed to mention that entering the one number from the form would cost an extra $150. I also booked an appointment for 3:45, wasn’t seen until around 4:20, and the analyst left her desk mid-filing for about 20 minutes to help another customer.The office manager said she would follow up with the district manager about my experience about 2 weeks ago, but I haven’t heard anything from them since. I would recommend seeing a standalone professional tax expert- you will receive better bang for your buck and your time will be more valued.
-
April 2021 by Claire Girardot
I love Carolyn DeLuca. She knows me, remembers my situations and potential savings. She is so thorough and I’m certain I received a thorough tax submission. ?
-
April 2021 by Miraz Sarwar
Theodore Breland was very helpful and professional but in helping me file for my state return. Highly Recommended
-
April 2021 by Anthony Rivera
Cynthia Y. Currie is the reason the score is so high
-
March 2021 by Kathryn Enzmann
I have always received great service from H&R Block, this year Ms. Deluca was just wonderful. She was personable, efficient and competent. Thank you Ms. Deluca.