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August 2023 by Hannah McCann
I have a pleasant time every time I visit this post office. Sure, the line is always long but if you mind your manners at the counter they're very helpful. Seems most of these reviews were written by very impatient New Yorkers. I had two lost packages and they helped me find both very quickly and courteously.I will say one thing, this location is heinously understaffed and Gloria seems to be the only one available most days. She's great, definitely deserves a bonus ;)
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June 2023 by Laura Lutz
Rude, packages are lost, don’t have change for purchase must use cards, dirty customer area…
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January 2023 by Effraim Aloni
the people that work there are extremely rude and whenever i drop off a package there it never gets to the person on time. they even lost a package of mine and told me they couldn’t do anything about it.
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December 2022 by Phyllis Phillips
Absolutely the worst post office. Rude & unprofessional. Carriers deliver to the wrong buildings & nothing ever gets done.
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October 2022 by Danielle D
Terrible customer service. Very unhelpful and unfriendly
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October 2022 by Voy Anuszkiewicz
ill equipped and understaffed. Couldn't print a shipping label from the tracking # provided by USPS.... Complete waste of time.
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June 2022 by Candela Cubria-Franco
The most rude and unhelpful workers I have ever encountered. And they were unequivocally wrong about needing a drivers license to apply for a passport (information available on the department of state website as well as the physical form). When I tried to explain this to them they acted like I was the crazy one and wouldn't let me submit.
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January 2022 by Bren Ros
Lost my outgoing mail. Worst service and reliability.
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January 2022 by Latoya Hicks
Great experience with Latoya...very helpful and went above and beyond.
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December 2021 by John Vetter
Always kind and courteous service. Very helpful staff and outstanding delivery people.17 years and I've never had a bad experience.
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September 2021 by Frank K
It's a small post office with P.O. boxes for your convenience. Most people that work there are friendly and helpful but one of them should take a class in etiquette. Very rude. Downside - on occasion your mail might take a few days to get delivered even when it's going across town. Sometimes mail is not delivered whatsoever or wrong address. Need to step it up.
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July 2021 by tommy randazzo
Unprofessional incredibly rude staff , they could not care about what the US postal website said , she refused to accept my Passport and proceeded to throw out my papers saying It meant nothing to her and she doesn’t care what the papers or website said, this is how “she does things”
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July 2021 by Lina A.
Small but clean post office. First time visiting this location. Line seems to move a lot quicker than the post offices that I tend to go to which is good.
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June 2021 by Frank Kalnberg
It's a small post office with P.O. boxes for your convenience. Most people that work there are friendly and helpful but one of them should take a class in etiquette. Very rude. Downside - on occasion your mail might take a few days to get delivered even when it's going across town. Sometimes mail is not delivered whatsoever or wrong address. Need to step it up.
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June 2021 by Walter White
I really think this post office needs to be investigated!! they need a whole new management crew my mailman is by far the worst human being I’ve had the pleasure of meeting in a long time it’s so sad rockaway should have to deal with such a terrible mailing service haven’t we rockawains been Through enough ? At least we should have reliable postal services!?
