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March 2024 by Lakashire Wright
Amazing customer service , Quick and easy . Shout to rob and jaz for helping me and my son with the new iPhone .
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November 2023 by Audrey L.
I want to thoroughly compliment Jaz who not only took a great deal of time to get my phone upgraded and my watch updated but she also took care of four other customers while I was there. Absolutely recommend AT&T and this store is particular. Thanks Jaz.
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November 2023 by Arysta Gibson
Jess was amazing she gave me every option available and she made sure I got everything that I needed and she took her time with me. Go Jess!
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October 2023 by Lori Tomlin
Highly recommend the The A T & T store in Rockville Centre on Merrick road. Went in to get a new phone and Jess could not be more helpful. Shes so patient and was helping 3 customers at once so no one was waiting. Very impressed with her customer service.
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October 2023 by Irish Lass
awful spent 4 hours there to get a new phone... got a parking ticket on top ... they never initiated the new plan and had to spend an additional 2 hours on the phone with att to fix... then they billed me $888 and opened multiple accounts including business accounts.... pending about 3 hours on the phone trying to sort this mess out .... I was told my bill wouldn't more then $220 a month !!!!! Awful we are still being double billed.... HORRIBLE
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October 2023 by debbie vitale
Nigel Weddburn is an exceptional personal for AT&T! Professional, and polite. He fixed a giant problem with my phone.
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April 2023 by kylie bates
I went to this store for the very first time last week and let me tell you, the manager is hands down the most helpful person I ever met. I was having this problem with my grandkids not being able to call me and she helped me find out the problem. Turns out, they weren’t calling at all! I would’ve never known without her. She even helped me block their numbers!!! Truly a great store would recommend.
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December 2022 by Alyssa Chorazak
I went there recently having some issues with my phone. I met Shelsea and she was super helpful at getting the issue fixed. She had all the right knowledge, she was friendly and welcoming and seemed to genuinely care about me and my concerns. Her service was amazing. I hope if I ever have to come back I come again when she’s working.
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December 2022 by Alexis Brant
Amazing experience! Very helpful shelsea and Michael the Store Manager very knowledgeable
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November 2022 by angie dansby
The two man team went above and beyond in helping me to secure my IPHONE 14 plus. The mgr. took my number and called me the minute the phones were delivered to the store. It took a couple of hours to transfer my data and they patiently assisted in the transfer. Great team and I will definitely return to the location in th future
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September 2022 by Jessica Staunton
Don't purchase your phone here. Was charged $98 in accessories that I didn't ask for. Sales associate started ringing up three items and when i told them I didn't want the items and asked what they were he told me they were included! They automatically added it to the receipt which they wouldn't even give me until I asked on my way out. Went to return a few weeks later and they wouldn't accept return. Associate picked out the most expensive cover and added it to my receipt without asking. Beware and don't let them rip you off like they ripped me off. Beware before shopping and don't let them take advantage of you.
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September 2022 by Kate O'Donoghue
I don't normally take the time to write reviews, but the reps at this store (including the manager, Michael) deserve to have their praises sung. Extremely helpful, kind, and laid back, they made the sometimes-stressful process of switching my phone an all-around cheerful experience. Thanks, guys!
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September 2022 by Stephen Kurtis
Excellent help upgrading to a new phone. Installed screen protector and transferred all of the data between phones.
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September 2022 by Jess M.
Don't purchase your phone here. Was charged $98 in accessories that I didn't ask for. Sales associate started ringing up three items and when i told them I didn't want the items and asked what they were he told me they were included! They automatically added it to the receipt which they wouldn't even give me until I asked on my way out. Went to return a few weeks later and they wouldn't accept return. Associate picked out the most expensive cover and added it to my receipt without asking. Beware and don't let them rip you off like they ripped me off. Do not shop here.
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August 2022 by Richard Rosenfeld
This store was good. The guys in here knew what they were doing and tried to help me.Oceanside AT&T should take note!