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November 2023 by o
The owner is a TERRIBLE person. He scammed me by hiding the contract and only giving me the receipt. There was a 3k difference in the price. I found this out when I decided to pay the car in full a month later. To my surprise the financial institute told me the price which didn’t match the price me and the owner agreed on when he handed me the receipt. I never saw the contract nor did I sign it. This terrible man deserves to get shut down. I wish I recorded the conversation with this disgusting liar. He even knew I struggled financially and STILL had the AUDACITY to rob me!Update: STOP MAKING THINGS UP! I HAVE ALL THE EVIDENCE!!!!
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August 2023 by Jason G.
AVOID, AVOID, AVOID! You may be reading the mixed bag of reviews on CarNation AutoBuyers and are thinking that they might be a decent place to sell/buy your car... but think again! Please read all of their negative reviews very closely. They're spot on! This outfit is the epitome of an unethical and predatory used car dealer. They will absolutely attempt to pull one over on you, usually after they've hooked you into believing that you've struck a 'fair deal' with them. Joseph (AKA Joe), the owner, has an unfounded arrogance and is constantly bragging about his 'deep pockets'. He will lie hand over fist and attempt to play mind games with you right down to the very end. He also threatens legal action if you leave a negative review. Joey, I suggest you read up on the FTC's 'Consumer Review Fairness Act' (CRFA) of 2016. He also seemingly takes pride in being a bully and belittling his prospective customers. Moreover, he regularly pulls out of deals on the 11th hour, [incorrectly] thinking that his customers need him more than he needs them. He did this with both my Mercedes S-Class and Range Rover -- several years apart. He's also done this to many other people, as called out in other reviews. Following my original horrid run-in with this outfit a few years ago, I figured I'd give them the benefit of the doubt and give them another chance. Perhaps Joe was just having a bad day during our original engagement? But nope! History repeated itself. Two years later, and Joe, who had zero recollection of our previous engagement, proceeded to pull his identical bag of tricks along with his passive aggressive remarks... which eventually turned into pure aggression as he realized that I wasn't buying into the nonsense. Some things never change! I eventually sold my Range Rover to one of the national online auto buyers/sellers. It was an easy, seamless and painless transaction. I even got a couple thousand $$ more than what CarNation Autobuyers was offering me. And most importantly, I saved invaluable time and aggravation by no longer dealing with this terrible, terrible operation.
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June 2023 by harvey johnson
There were so many good reviews here and then...on yelp...some really awful ones along with an alert for questionable legal threats. I just thought that was ridiculous. But no. Dealing with the man who owns the company was horrible. LISTEN TO THE BAD REVIEWS! Those negative reviews were true. Be careful.
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June 2023 by Harvey B.
I'm a believer now. I originally thought the negative reviews were outlandish and ridiculous. I went ahead and did business with this guy. Don't. The negative reviews are true. Threatening. Lack of integrity I never post but I wanted to save others from what I went through.
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June 2023 by Jennifer Graziano
STAY AWAY!!!!!! They sell lemons, they refuse repairs on cars just bought with in 30days. The salesman joe and finance man Rob will screw you anyway they can. Run!!!!! They sold me a car with 6 engine lights on , told me it was a censer and I needed to drive it to have engine Re set. Lights did not go off and now I can’t get anyone on phn , they refuse to repair. I just bought car on 6/2/23 and it’s 6/14/23. Joe is being sued from old dealership he owned and lost. Shady !!!!!! They back date loans as well. Make promises they don’t keep.
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June 2023 by Erin F.
We were trying to trade in a lease at dealership and they didn't want to give us the value. We checked out several companies. Carnation gave us the best price. It was a super easy and simple process. It took all of two days and my car was gone. They came and inspected car. The next day they picked it up at my job, super convenient. With check in hand headed to the bank... it cleared :)
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May 2023 by Luciano Corsini
I had an awesome experience with Car Nation when I sold my car to them. I was out of the country and did the whole process online and via e-mail, based on trust and good faith. The price was a fair market value and Joe took an excellent care of me and my car. I fully recommend! Congratulations to Car Nation and to Joe for the great job! Thanks
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May 2023 by beverly carrera
AutoNation was the easiest way to sell a car. Both Joe & Austin were honest & forthright in all dealings. If u have a car to sell, pls look no further than CarNation.
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April 2023 by selinda edwards
I was at a loss with my 20-year-old automobile and didn't know where to turn for assistance. My automobile was in terrible condition, but Joe took care of me and paid it off. Joe from Carnation is fantastic. From the beginning to the completion of the deal, he was professional and considerate. I will always appreciate him and carnation for help me. Their consideration will never be forgotten. I recommend them to anyone looking to sell their automobile and avoid having their credit ruined.
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April 2023 by Tomika Lake
I made a home evaluation appointment online to CarNation AUTOBUYERS and Austin was prompt for the appointment and friendly. I had never sold a car before and he patiently explained everything to me and answered all of my questions. I appreciated that. The paperwork was sent and signed. The delivery person came to pick up the car and gave me the check. It cleared within days and I am happy. This was an easy, smooth, and headache free transaction. Thank you Joe and Austin! If I ever know of anyone wanting to sell their car, please believe I WILL be recommending CarNation AUTOBUYERS. Thank you, thank you, thank you!!!!!!!If you are thinking about selling your car, don’t hesitate, call or make your online appointment today. You won’t regret it.
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March 2023 by Tomika L.
I made a home evaluation appointment online to CarNation AUTOBUYERS and Austin was prompt for the appointment and friendly. I had never sold a car before and he patiently explained everything to me and answered all of my questions. I appreciated that. The paperwork was sent and signed. The delivery person came to pick up the car and gave me the check. It cleared within days and I am happy. This was an easy, smooth, and headache free transaction. Thank you Joe and Austin! If I ever know of anyone wanting to sell their car, please believe I WILL be recommending CarNation AUTOBUYERS. Thank you, thank you, thank you!!!!!!! If you are thinking about selling your car, don't hesitate, call or make your online appointment today. You won't regret it.
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February 2023 by Ben S.
Great people to work with - friendly and convenient when selling your vehicle.
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February 2023 by John M
Excellent customer service. Kept his word, Fair, no hassle, same day transaction. Highly recommended if you need to sell your car
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October 2022 by z
The owner is a TERRIBLE person. He scammed me by hiding the contract and only giving me the receipt. There was a 3k difference in the price. I found this out when I decided to pay the car in full a month later. To my surprise the financial institute told me the price which didn’t match the price me and the owner agreed on when he handed me the receipt. I never saw the contract nor did I sign it. This terrible man deserves to get shut down. I wish I recorded the conversation with this disgusting liar. He even knew I struggled financially and STILL had the AUDACITY to rob me!
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September 2022 by Jinwen Huang
They threaten me for a 1 star review. Say they're going to take "legal actions against me". 4 yeas ago I went there. The front desk lady kept telling me to sign a lot of paper works about agreeing to sell them my car before they even took a look of my car. That's not a proper procedure of trading. They email me that I have no right to comment on the behaviors and procedures on the company and he will forward my entire file to counsel for me leaving a 1 star review. Don't give the any of your information and sign any documents. They will use what you give them to against you.
