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March 2024 by Robin M.
I had blood work done at LabCorp in Rockville Centre. What a welcome surprise to find such a clean, comfortable and well-run office! I was especially impressed by the staff. Everyone was professional, personable, and courteous. Nadesh could sense I was nervous took very good care of me. I worried for nothing - the procedure was painless.
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January 2024 by Dan F.
Fast and efficient, very friendly and on time. Easy registration. All results are expedited quickly.
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December 2023 by Dawn Proto
I Went to Rockville Center location , unfortunately , the woman at the front named Sierra was less than helpful.Nasty condescending and rude.. and those are her good qualities. Must be the same woman that the last review was about.If it wasn’t for Valencia stepping in and helping me out I would have left. Valencia was professional and kind and I really appreciated it after dealing with Sierra.Sierra SHOULD NOT be in this industry or any other that deals with the public or customer service, she’s a VERY poor representation of a business.
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November 2023 by Ariful Islam
This place ridiculous. The front desk was really rude. They don’t even care if you’re waiting there for long. They’re not professional whoever working in front desk.
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September 2023 by lawrena marini
I didnt even get to go leave a sample yet because they close at 3 what about people that work or have kids at home. Thank god I read the reviews to go before 2. I went there Google says closes at 4 I went there 3:11 they where closed. OK I just edited my review iv been here for a hour wanting to leave a urine sample. Lady at front desk is rude long black hair. She said there's to many people leaving urine. Never would I come here or tell anyone to. She giving older people attitude about not knowing how to check in and well with people with kids. If you don't like people don't work with people. Very disgusting to see in a medical facility.
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August 2023 by Nicole McNair
Got here today a little after 3pm as the website said they closed at 4pm. I knocked and a lady screamed from across the room saying that they are closed and walked away. I knocked again as I wanted to double check the time for tomorrow so I don't waste my time again coming in. After a few knocks she came back withan attitude. I just wanted to find out the time for tomorrow as the website was giving out the wrong time accordingto her. Her attitude totally sucked. Smh. I will be going to another location tomorrow.
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July 2023 by Guan Chongyan
The worst, they told u to arrive at least 15mins early. But it’s significantly delayed. My appointment is 10:15, I got here around 10am, but I didn’t get test until 11am, which I need to go to work at 11!
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July 2023 by The One and only Pinky Pinky
Some of the reviews say there is a rude Jamaican lady at the desk. There was no rude Jamaican lady when I went. Nobody was rude to me. I waited for 20 minutes.I had a Spanish lady. Her attitude was fine. However she injured me and I went last week. Now I am afraid to get my blood tested. I have done this for decades. I am 60 years old and never had an injury like this!Now I have to get to physical therapy twice a week. All I did was get my blood taken. I shouldn't have to go to PT.She hit a nerve went through a muscle and chastised me for moving when she took the blood out. If someone hit her in the nerve she wouldn't be able to moveI am bruised but that doesnt bother me as much as not being able to move now several days later. That was my left arm. Now my right arm is tingling. I am sure NOTHING will be other than a public message. Here is the public message they sent to someone else.I told her to take it out and try the right arm. That arm was fine. She didnt injure me in the right arm. She was not upset about the injury at all on any level she was upset that I wanted her to take the needle out. Anyway here is the letter from management to another reviewer. I know NOTHING will be done.We are sorry to hear the experience at the Rockville Centre, NY Patient Service Center was not up to your standards. We strive to ensure that every patient that comes to a Labcorp Patient Service Center receives top-notch care. We would like to understand what occurred, so we can take steps to improve. When you get a chance, please go to the link below and describe the details of your experience, so we can better help you. A manager will be in contact with you soon.I am thinking phlebotomists at Labcorp are not trained. They all seem to want to get blood out at all costs. They should put the patient first then blood second.Anyway I am injured and I need to go to PT twice a week because of this blood test. I am afraid I will be paralyzed it is really bad. It is really bad.I cant move. Not only did she ruin the holiday for me she ruined my anniversary and PT doesnt know if I can get better all I did was go for a blood test.Now its 5 days later I cant move my arm all I did was get a blood test. It is nerve damage and IF it heals at all it will take at least 6 months. But it might not heal. I cant take a shower or perform regular tasks by myself my husband has to help me out of the shower. all I did was have a blood test. BTW no manager contacted me their attempts at looking good for the public failed.
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June 2023 by natalie cameron
If I could leave ZERO STARS I WOULD . They close at 4 but don’t do urine test after 2 pm don’t you guys think that is something you should tell people before they come or disclose it on the website. So for the last two hours of the day what are you guys doing. I walk in on may 25,2023 at 2:30pm to the Spanish young lady sitting at the front desk watching something on her phone. Seems like they have more than enough time to do a 5 min urine testUPDATE: I went back 2 days later. Early like 1 hour after they open is the best time to go. The same lady was there but she was very nice and helpful. I think it’s because it was the end of the day and maybe tensions was high. But for future reference mornings is the best time to go .
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March 2023 by Mary S.
Clean professional and fast. Glennys took care of my daughter whom was super nervous. Glennys was kind and gentle.
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January 2023 by Hamra Choudhury
Nasty front desk lady,without greetings or anything asked for script.Just because having straight Medicaid needs sign from doctor.I never have this issues.Always doing lab.Worst service, discouraging people from going there.
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October 2022 by Janice Harmony
Went here after being turned away from Quest. They’re right down the hallway from each other. The Ladies there run this place like a well oiled machine!!! Super efficient and veryyy Courteous! Great customer service. They saved me soo much trouble this day!
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September 2022 by Jessica L.
Chaotic, unorganized and unprofessional. I am sure they are indifferent as such rating do not affect their job security but if possible avoid this location and go to another. There is a LabQuest down the hall that appears to be cleaner and friendlier.
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August 2022 by Marc Goldhammer (mgoldhammer18)
So, let's start with the front desk lady, seemed Jamaican: for whatever reason, I did not have my insurance ID card(company hasn't sent it yet) I gave my ID # when I registered, she called me to the front desk and told me she can't do anything without a card...I simply read her the number and all was okay, sheesh. Then we had the Latina lady; the door was open for all the other patients, I heard how nice she was to all of them, I was looking forward to a pleasant person. She comes into my room, sees that there is something different about me, and all she says is "this test will pick up if you're lying, so there's no use in lying!" Idk why she said that. Later I had to drink a solution, and I asked if I had to do a certain thing with the solution, she looked at me and said " why would you have to do that?!" I was just asking a simple question. I forgot to mention that your appointment time means nothing
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July 2022 by Chance Best
Glenys at this location was wonderful! She was able to get my vein on the first try, when most times, phlebotomists and nurses have a hard time doing that! She was also really kind and understanding before and during the entire process. I’ll definitely return here for any more lab work I need!
