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November 2023 by Jolanta Baran
Daniel helped me to choose my new mattress.Very informative and made my decision so easy. I came in not knowing what I really want or I need for my always on the go lifestyle. Came out literally in a half hour with my hybrid therapeutic mattress. Can't wait to have my good night rest.
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November 2023 by Edward Wilmot
I never knew there was so much to know about selecting a mattress Jane walked us through many mattresses from Sofia to firm trying to find a wow experience Checking our spinal curvature etc Although I dreaded the experience it turned out to be great We bought a mattress Being delivered next day
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November 2023 by William Bermel
Daniel was a great help and very pleasant to work with. Not only knowledgeable about each bed in the store, but took the time to explain the differences in a digestible manner helping us come to an informed decision.
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November 2023 by Gregory Raney
Ken was perfect. His personality and expertise in sleeping habits and my specific needs was awesome. Really appreciate the extra time he spent to get us what we needed.
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October 2023 by Michael Kelly
Stephanie was amazing. I came in to replace my boxspring and ended up purchasing the mattress of my wife’s and my dreams. I can’t say enough nice things about Stephanie. She was warm, caring, knowledgeable, and easygoing. Thank you for a wonderful experience.
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September 2023 by Erica B
Eric was an outstanding salesperson. He was kind and very knowledgeable!
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September 2023 by LL
I had the pleasure of visiting the Rockville Center Mattress Firm location. I was warmly greeted by Daniel. I told him the price range I was aiming for, and he took the time to first assess what my needs were by doing a mattress match up. He was very thorough and picked out about 6 mattresses that met my health/ body conditions. Four of his choices were the same choices I was considering after doing my own research, the night before. I was impressed by that. He was very patient and let me try several mattresses, some even lower than my price range. He didn't rush me and carefully laid out a protective cloth so I could lay down on each mattress I was considering. He wanted me to see what actually felt the best. Daniel explained the materials used and what their benefits were. I learned a lot about mattresses, bases, and pillows and was able to make an educated decision. I ended up finding a great mattress, base and pillow for less than I thought. Daniel was nice enough to extend the Labor Day sales to me because I called the store the day before to ask about when the sales ended (the sales ended the day before). I was truly grateful for this. I'm looking forward to enjoying my new mattress and adjustable base. THANK YOU DANIEL!Lorelle L.
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July 2023 by Usha Prashad
Exceptional store! Customer service was great. We were helped by Daniel Somar. He was very helpful and taught us so much that we didn’t know about. I would definitely recommend coming to the Rockville Centre location since they have a large selection and they will encourage you to try out all the mattresses and even recommend lying there for several minutes before selecting one!
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June 2023 by Jen E-G
I came in today for a new mattress very satisfied with my order. Shanela was a very helpful. Thank you so much for the recommendation
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June 2023 by Briany Fenelon
We just happened to come from a massage appointment my husband and I and we were thinking “mmmhhh ?… do we want to go back to our hard mattress?”. Sowe decided to walk into the mattress firm located in Rockville Centre and we were greeted by Daniel and he was so friendly and explained everything so well to us. He didn’t force us to buy anything that we didn’t want. He guided us through the whole process and made the buying experience easy and comfortable. He gave us great explanation about each bed and help us find something that suited our needs. The process was so easy that we couldn’t believe that we had a great deal walking out that store. I would recommend anyone to this store and to purchase a nice tempur pedic mattress because we all deserve a good night sleep to relieve us from our daily stresses. Thanks again Daniel!
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June 2023 by Elaine Tran
Shanela was great. So patient and informative about all the mattresses and helped us pick the best one for us. Highly recommend coming here. Customer service makes all the difference in the world.
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June 2023 by Jeffrey Merlo
Daniel was super friendly and helpful and provided a great experience. He was not pushy at all just helpful from start to finish. 10/10 would definitely recommend to all my family and friends.
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June 2023 by Ms. Jen
I came in today for a new mattress very satisfied with my order. Shanela was a very helpful. Thank you so much for the recommendation
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June 2023 by Chad Neal
The customer service was exceptional!! Shanela was amazing and helped out narrow down the best option for us even when we didn’t know what we wanted. Highly recommend!! Thanks again Shanela??
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May 2023 by Janice Collins
I am very happy with my new mattress. Daniel made it so easy. He’s extremely knowledgeable and pleasant to work with. No hard sale , which made the whole process enjoyable.