Public Storage in Rockville Centre offers convenient and hassle-free storage solutions. Reserving a space is free and requires no commitment, with the option to skip the counter and access the unit directly through their online eRental service. The staff is described as helpful, personable, and willing to go the extra mile to assist customers. However, some issues have been reported with the facility's doors not functioning properly at times. Overall, the reviews highlight a generally positive experience, with particular praise for the customer service provided by employees like Noel and Reajo.
I had the most amazing experience with one of the workers. His name was Noel. I was here and I couldn’t get the lock on my storage unit to work. He was amazing. He came with me. He fixed it. Thank you so much Public Storage for excellent customer service at your location.
September 2025
Helpful staff, personable and willing to go out of their way.
However, the door on the south side has issues often, including not opening at all, forcing the use of the other door. Any attempts to reach out after office hours goes unanswered.
August 2025
My experience with Noel at your site during my move out was very pleasurable. He was very helpful and knowledgeable of the procedure, which made my move enjoyable.
