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January 2025 by Gems Rat terriers (Gemsrats)
I had a savings account and my $200 was sent to unclaimed funds because of inactivity. NYState did not have the funds. After several phone calls, a supervisor discovered the funds were sent to a different state in which I moved to. Problem solved
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August 2023 by chris chiulli
Overall terrible service !
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August 2023 by Chris
Very friendly staff, polite and professional. They helped us every time we needed help.
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May 2023 by catherine l
The nicest people, always super friendly! Great bank!
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May 2023 by LISA Volpe
Thank you for great service and for Odins Bandana
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January 2023 by Keith Amato
Always excellent customer service, very friendly & help tellers. All around superb. kudos to Holly who was a huge help today!! ?
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December 2022 by Halil Demirtaş
alex: “if your passport is in court, driver's license and address prof is enough”. I took the address prof and went, "the driver's license and the address prof are not enough, I need another ID". I bought it and went to the bank again. He said "I need pasaport to. I can't open an account with driver's license, ID and address prof."! he's officially kidding. Maybe racist!?
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October 2022 by Evan Ziegler
Great branch!!! All the staff is super friendly and this location is very clean. Would highly recommend!
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August 2022 by Shokre
Very friendly staff, polite and professional. They helped us every time we needed help.
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August 2022 by Šokre
Very friendly staff, polite and professional. They helped us every time we needed help.
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August 2022 by khondoker Sohag
michelle she is Rude
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June 2022 by Jesse William
I called td about a check taking long to clear and Holly got right on it. She verified that the check was good and called the other bank to speed up the process. She was very kind and fast with getting the issue resolved.
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February 2022 by Kayla Napolitano
This has happened to me twice now. I go to deposit cash into the ATM at the front and it takes my cash without depositing it into my account because a bill gets stuck inside the machine and I can’t reach it to get it out. It then repurposes my card sucked into the machine for “security reasons,” won’t let me cancel the deposit or give back the card and I have to go get a whole new card and file a claim to get the money I lost back into my account. (TAKES OVER A WEEK TO GET IT BACK.) Horribly inconvenient and extremely frustrating. Seriously about to switch banks.
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December 2021 by Jackie Incorvia
Staff has been very helpful to me in the last several weeks, especially Christine and Michelle. They are exceedingly personable and knowledgeable! I go to this branch even though Port Jeff Station is closer to my house.
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September 2021 by Kristina Strong
I just have to say how amazing these people are. I went in today and I was drawing a complete blank on how to spell ( I felt so stupid) the guys at the front desk were so sweet and amazing they said it’s okay we all have our days and I began to tell them how Jake was having surgery today and that’s all I was thinking about the guy at the front desk went and brought out treats and a TD bank dog bandana for Jake
