Banks in Rome, NY

16 locations found near Rome
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“Didnt actually go for the bank but they had Scotty smokehouse barbeque there putting on a fundraiser. So I turned around and bought a plate. I always try to help out when I can and it was a perfect opportunity. Salt tators coleslaw and bbq chicken. It was very good. Thanks guys! If your in the area. Stop by today and get yourself a plate and contribute to a good cause. Enjoy!”

5 Superb6 Reviews

“The best financial institution around!Staff is always kind, personable and helpful in person as well as over the phone.Stephanie, Debbie, Gina are the best tellers around!Laura has become a friend that has helped us many times through the toughest situations and Karen is an equally great bank manager.I've never encountered such awesome individuals - in Hawaii, where I'm from or here in upstate NY.”

5 Superb5 Reviews

“Tried a few different banks in the area, by far this one is the most respectful. They treat customers like people, not dollar signs. I highly recommend moving your finances to this institution.”

3.8 Good10 Reviews

“This bank help me with my first auto loan they are wonderful no hidden fees, wonderful customer service, and if I had to recommend any bank for an auto loan it would be this one.”

3.4 Good24 Reviews

“Was approved for a vehicle loan through a dealership but the dealership wasn't informed of the rate. I spent two days trying to call the contact at Americu to find out what the rate and term of the approved loan was. Gave up and went to First source who had the process finished in less than 5 hoursUpdate: I received a call back and an explanation for the disconnect that I found to satisfactory. I real appreciate the call back despite not ultimately doing business with this institution. Shows real class and character and that they don't see people as just numbers. So I have updated my rating for this credit union”

3.3 Good15 Reviews

“Went to see the notary at this branch after a bad experience at the hill rd branch i met with the notary representative jeanna she was fantastic and helped me avert a future financial crisis.she was accommodating and professional while simultaneously offering peak customer service she made my banking/notary experience as smooth as possible i will now only frequent this branch in rome. americu do all you can to keep her shes fantastic.”

3.2 Average26 Reviews

“LOVE LOVE LOVE!!! yall, are amazing and do so great with no just me but other customers. I've never had to wait long and you do everything you guys can to resolve any problems I may have :) Thank you.”

2.7 Average3 Reviews

“The staff are friendly they helped me.they are little strict on the requirements and charged a fee for a check to cash( I don't have account with them)Other then that very helpful and friendly”

3 Average10 Reviews

“Very helpful staff had problems with my card and the lady (office is on left side right after you enter branch) did not let me leave office until my problem was resolved. Thank you.”

1 Poor1 Reviews

“Don't understand the bad reviews. Most Google reviewers, are always on the prowl to post the worse of any business.Keybank employees, are very polite and helpful. Customer service is a stressful job. After all, they gotta deal with various characters, on a daily basis. Even with technology, it takes time to handle transactions of multiple customers. Most people are just impatient, whatever business they are in. And it's quite..."Shocking," how people translate words to being...inappropriate. Those customers are quite simply...Snowflakes.I've been a customer for two years. Have had zero issues with Keybank. If ya find a better financial institution...good-for-you.”

2.1 Poor13 Reviews

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