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“The best financial institution around!Staff is always kind, personable and helpful in person as well as over the phone.Stephanie, Debbie, Gina are the best tellers around!Laura has become a friend that has helped us many times through the toughest situations and Karen is an equally great bank manager.I've never encountered such awesome individuals - in Hawaii, where I'm from or here in upstate NY.”
“Everyone from the front desk to the teller were amazing. Joseph Varano helped me open accounts after so many years. He answered all my questions thoroughly and made the process easy and smooth!”
“I CALLED THE BANK THIS MORNING AND ASKED THEM TO DO SOMETHING FOR ME AND THEY WERE VERY NICE TO ME AND TOLD ME THEY WOULD SEND WHATEVER I NEEDED TO MY HOUSE. I LIVE IN SYRACUSE, SO IT'S HARD FOR ME TO GET TO THE BANK. AND THEY'RE HELPING ME OUT BY SENDING IT TO ME. DEL WAS VERY HELPFUL. AND VERY POLITE IN ACCOMMODATING, THANK YOU, BERKSHIRE BANK FOR BEING THERE FOR ME, FOR ALL THESE YEARS.I WISH YOU NEVER MOVED FROM SYRACUSE , BUT I'M WILLING TO TRAVEL TO SEE YOU. THANK YOU AGAIN FOR FORTY SOMETHING YEARS OF YOUR SERVICE..”
“The branch in Rome N.y is OUTSTANDING. There is not one person who is not kind ,helpful , respectful. They are always smiling and the way they work together makes you want to only go there . I will not go any where else . Had I not tried th
is branch I was getting ready to close my account . They sure deserve to hear from their higher ups on how good of a job they are doing.”
“The Staff is always friendly, helpful and I am always able to complete my task. I love the efficiency of my deposits clearing and the online Key App is exceptional. I have had personal and business accounts in 5 different local banks and Key Bank is kept my business for over 20 years. Thank you for being my bank.”
“Just opened an account. The teller was helpful and I got set up immediately. It was quick and painless. Friendly atmosphere. My mom highly recommended this credit union. So far. So good.”
“The staff are friendly they helped me.they are little strict on the requirements and charged a fee for a check to cash( I don't have account with them)Other then that very helpful and friendly”
“Tried a few different banks in the area, by far this one is the most respectful. They treat customers like people, not dollar signs. I highly recommend moving your finances to this institution.”
“Very helpful staff had problems with my card and the lady (office is on left side right after you enter branch) did not let me leave office until my problem was resolved. Thank you.”
“Love my First Source People! Always kind and understanding of my accounts and how I make my numbers work for me! LoL
Great Rates, Loans, Money Market, Savings, Credit, Checking...”
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“I absolutely love the crew at Woodforest Rome. They always talk to my family and I. They make banking easy and fast. I can be in and out in just a few minutes each time. I have been with them for many years even got my daughter to bank with them. Thanks Bree Breonni Felicia Oleg and AJ. love you guys”