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October 2023 by Kassie Hilts
Great service and Great people
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July 2023 by David Cullop
Great bunch of guys ,need work done or parts call em
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June 2023 by Christopher Balick
Scott and Richie are the best guys around. Would recommend them 10 out of 10
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June 2023 by jeffrey cullop
Great guys to do business with
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May 2023 by Mike
I was trying to get my vehicle inspected and had taken it to 3 different local mechanics before finally going to Herrigs.Each prior mechanic gave me a different problem(s).With-in 24 hours of having my vehicle Herrigs was able to tell me the exact problem(s) with my vehicle.Thank you Herrigs for being honest people and great mechanics.
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February 2023 by Alicia Allen
Outgoing and easy to talk to. Gets you in quickly. Good prices.
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October 2022 by Stephanie DuRocher
The most honest! Also reasonably priced, in Rome. They try to get you right in. When ive had other places say they are 3 weeks out. This is the only place I'll go! Even if I had to wait that long! Thanks for being great guys!
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September 2022 by Benjamin K Saenger
Cannot say enough about this repair shop. My parents and I have gone here religiously for 30 years. They are the best at repairs, honest and save you the most money. Mechanics educate you on the best way to keep up your vehicles as well. Beyond excellence!!!
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July 2022 by Dave Pearo
Excellent service.thanks
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July 2022 by John Varacalli
In and out. Awesome service
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June 2022 by Courtney
I got my car serviced at Bill Herrig's 10 months ago for a burning smell. They replaced the rear brake rotors, brake pads, and rear left brake caliper. Now, 10 months later, I noticed the burning smell again. I went to the closest mechanic (not Bill Herrig's), and he said the rear right caliper needed to be replaced because it was seizing up. When this happens, it can damage the brake pads and rotor (which I had recently paid Bill Herrig's to replace). Thankfully, the other mechanic said I may have caught it before doing damage to my brake pads then rotor.I am disappointed that Bill Herrig's did not replace the right rear brake caliper when they replaced the left rear. A quick Google search advises replacing both at the same time for several safety and performance reasons. Because of their negligence, I could have needed to replace the rear brake pads and rotors once again. I may still need to if I have braking issues after this most recent repair. I don't know if the Bill Herrig's mechanic(s) thought they were doing me a favor by saving me money at the time, but ultimately, having to investigate the same burning smell 10 months later has cost me much more time, money, and stress than if they had simply replaced both calipers at the same time as recommended. I hope Bill Herrig's can learn from this.
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May 2022 by chasingstatuszx10R
Great shop to do business with. I'd highly recommend these guys!
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April 2022 by Noelle Palmer
I have been going here for little over 2 yrs and every time i have gone there the mechanics were very polite and explained everything to me so i understood what was gonna be done and how long it would take. They are very professional n i will continue to do business with them.
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March 2022 by Jenniffer Allemann
From towing to checking out a "clunk" they've got you covered. Excellent service, fair pricing.
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December 2021 by Keisha Schoolcraft
My engine decided it was going to have issues. Bill Herrig auto parts squeezed me in early the next day. Found out I had to replace two cylinders, spark plugs and thermostat. I had to wait for parts which wasn't a problem. They did me a favor getting me in and fixing my car. These guys are awesome and very cool for doing this for a customer. I recommend coming here I have never had any issues. The atmosphere is calm and relaxed and the prices are not bad. I wont go anywhere else. Thank you guys!!
