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November 2023 by Dustiria Noire
Wasn't open at ten but when we went back at 10:30 a very helpful employee was there.
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June 2023 by Thomas Peek
Fast talking salesman gets you confused
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February 2023 by trapper trustGod
Poor service. Every time I I ask for help, they want to sell me something I don't want.Don't do business with them.I getting rid of them. I didn't get the savings I was told I would get by getting other people on the plan.POOR CUSTOMER SERVICE.DON'T GO THERE.
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December 2022 by Dawn Rivenburgh
I love cricket the people are fantastic and there phones . Thank you
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November 2022 by Jake Lutz
Dont go through this company everything they do is a scam even charged me a extra $14 to talk to automated robot on the phone that doesnt understand you they charge you to go in the store and make phone payment they charge you if you look at the cricket sighn they charge you if you inhale if your supposed to exhale dont go through cricket!!!
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June 2022 by Tanya G
Ismael did a amazing job n was very patient great service
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June 2022 by Frank Berry
Ismael did a great job awesome service
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May 2022 by Steve Hollenkamp
Horrible place to deal with. Bought a phone off of them and hooked up on plan. Phone has been nothing but trouble. Went into store, they sent me packing and said it's not their problem. Total scumbags
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May 2022 by Jessica Naylor
I called the 116 number today to change my number an the employee named Franklin was very nice an helpful with what I needed today. Only problem I have there isn’t a Survey at the end of the phone call to tell whoever how great Franklin was today .
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April 2022 by Rebecca Davis
Ismael at the Rome NY (13440) store was 100% helpful, knowledgeable and teck savvy with my new Motorola phone!!
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April 2022 by Hailey Page
My mom has gone to the rome location a few times to fix problems she was having with her phone and each time she has gone the door has been locked. One time she went and she walked in and all you could smell was weed. And the last time she went she was told to stop coming to the store to ask questions because there is “nothing they can do for her”. Very poor customer service to say the least.
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February 2022 by Maci Harrington
THIS HAS NOTHING TO DO WITH CRICKET WIRELESS SERVICES HOWEVER THEY DO HAVE AN EMPLOYEE WHO LIKES TO THREATEN PEOPLE ON HER FREE TIME, INCLUDING MINORS!
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November 2021 by Rustie “Italia” Story
The gentleman there gave me awesome price on a case. Set my pH up and explained in detail about the pH, features and plan.
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October 2021 by Blake Winters
Ismael and Jesse were such helpful sales associates when I went in to get my phone serviced. They were very quick, knowledgeable, and great with the customer service. Very kind.If I could give them 10 stars instead of 5, I would!
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October 2021 by Raelynn Heart
Had a pleasant experience with Ishmael and jeese at this location I would recommend anyone to their customer service