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March 2023 by GodlyGyarados 55
The lenders or whoever figures out the auto loans here are absolutely terrible at thier jobs. One second they are confident in getting you a deal and then the next second they blame someone else or say something got messed up in the computers or something. I had this problem before but gave them the benefit of doubt but again they pulled the same bull. I highly recommend going to a different bank other than here. My 1 year old can bank better than these people.
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December 2022 by Barry Hewitt
I switched banks to refinance a mortgage. While most of the people I have dealt with have been very good their website sucks. Pick a different bank.
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September 2022 by Beck Philo
The woman I dealt with was awesome and helpful. Unfortunately the loan underwriters don't have a concept of basic math. I proved I paid off a $200 a month car loan with no late payments and am currently paying $280 a month in debt which I was trying to get a consolidation loan for. In black and white it shows I have made these payments religiously with NONE late. They told me I couldn't afford the $118 a month consolidation loan. Yet I'm paying $280 now. Make sense? NONE.
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October 2021 by Mercedes Moore
This bank help me with my first auto loan they are wonderful no hidden fees, wonderful customer service, and if I had to recommend any bank for an auto loan it would be this one.
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July 2021 by alan schmelzle
Very very pleased dealing with this bank for a while. No issues no problems. Everything was explained every step of the way. Will continue
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April 2021 by Rick Seifert
I just received a thank you note thanking me for choosing First Source! I have had MANY loans over the years and I have NEVER had a lender thank me...EVER! I am truly impressed that this note was hand written and signed by those in the lending department! Kudos to you all
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January 2021 by The Luckiski
I've been in the drive thru for 45 minutes waiting in line. They must be making the paper that prints the money. What on earth could possibly be taking this long? I only have one more loan left here and first thing next year I'll be moving it to my other credit union. I've never had to wait this long before. Very disappointing because I was supposed to deposit my daughter's check into her account in another credit union. Not gonna happen. Thanks first source.
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November 2020 by Alonzo Johnson
First source is second to none,excellent manager in rome,entire staff is awesome,professional, proficient and very personable for all your banking needs,,, extra kudos for deb and monica,they definitely go above and beyond!
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January 2020 by Dulcey Przylucki
The worst credit union I have EVER been with. They are a bank in disguise. You have to jump through hoops to get anything accomplished. I will be moving my loans elsewhere and never doing business with them again. I advise everyone to do the same and find a better credit union.
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December 2019 by David Romeo
Will give a loan to someone with no job and no credit but someone with two jobs a car for collateral cannot get a loan double standards person also told me she couldn't check to see if been paying on car because she was not sure how to look it up
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July 2019 by David Kelly
I LOVE First Source FCU!!! I've been a member for over 20 years now!! The customer service is fantastic, and I never have to wait long!! As long as I'm alive, First Source Federal Credit Union is the only place I'll deal with!! No bullcrap...I really love First Source FCU
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April 2019 by neo0501 .
Garbage rip off, conniving people....
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January 2019 by Michael Driscoll
Thank you first source for the holiday loan this year I've been a customer for more than three years And first source has taken pretty good care of me wasn't quite as much as I needed but it's going to make Christmas a lot better this year for me and my family so thank you again for source and I hope you all have a very merry Christmas
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January 2019 by Justin Hughes
Please use another bank.
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July 2018 by SeeJays Trailer Park
Russel and First Source pulling through again with another great interaction helping me get to where I need to be great to work with always giving me all the information on where I need to be and helping with personal loans credit scores, credit cards, car loans just amazing what they can do.
