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September 2023 by Joseph Learnard
Amazing customer service. Although I had an easy fix they were not shy to reassure me that the job can get done in a timely fashion. Great prices and great employees who genuinely care about their customers. I’m extremely happy with the service I received
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July 2023 by James Famolaro
Great service . Struts and alignment done perfectly. Thanks Bruce Maurer tec Josh , Scotty , Dustin . In and out same day .
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May 2023 by Cynthia Kennedy
Two of the best people in the world. Josh and Rick who took me in at last minute for an inspection. Highly recommend. Definitely doing future business.
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May 2023 by Brian Spoor
Another great experience with Good Year! I work with Dennis Perez, Bruce Maurer, Josh Wocjik, Richard Parker…. Everyone over there is world class and top notch! I take my personal vehicle and my work fleet truck over there. Today was an oil change and tire rotation, unfortunately I needed to get the rear brakes done (90K mi). They had me done before 11 am and had to source the parts. It really doesn’t get any better than that!Brian SpoorRome, NY
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May 2023 by crow richardson
Awesome service!! Got me in for my inspection on a walk-in, gave me a ride to and from my own house while I waited, couldn't say enough good stuff about the guys working there would highly recommend 10 of 10 great stuff guys!
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May 2023 by Sue Carvelli
Goodyear in Rome has always been our go to place for car issues. Very professional, knowledgeable and honest. As a valued customer I would think though the company might want to improve your waiting space.. the building is in dire need of repairs (water leaking from ceiling). The employees try to apologize for the conditions but it is obviously not their issue but the organization! Why not make the customer experience while waiting as nice as the work your employees do!
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May 2023 by Michelle Arabia
Omg absolutely the best service I have ever received!
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April 2023 by adrianna Ferrucci
Took my car in for an inspection & found out i needed my rear breaks done ASAP. The gentleman who was helping me (forgot his name) was absolutely phenomenal. Although, the lady there absolutely disgusted me with her comment about my father, and she wasn’t even in my conversation. Since my dad works at a car dealership with over 19 years of experience, i called him to help me with price matching with his dealership, etc. Since I’m only 19, part time job, full time college student, money can be tight. Blah blah. The lady had an attitude with me from the start when she called me, absolutely disgusting. I get to GoodYear and talked to the gentleman WITH my father on the phone. When we started talking about price, brand, etc, she had the nerve to say “he’s a salesman not a mechanic” in the worst attitude possible, really bugged me and caught me off guard, and coming from both grandmas & my aunt, this women KNOWS my father. Keeping my cool, I didn’t say anything and ignore her unnecessary comment. He may be a salesman, but he’s a damn good one and he knows what he is talking about. She needs to learn to mind her business and watch the disgusting remarks. Other then her, amazing job.
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February 2023 by Rich Combs
I don't normally leave a review let alone one for a chain shop such as this one but I have to say, I've had three vehicles inspected here and since I do my own work and haven't yet taken them up on their offers to repair/replace, I really do value that they will still go above and beyond during an inspection to let me know if they find something worth addressing immediately. What this means is, I'm highly likely to recommend them to others and use them if I'm in a pinch. Great job guys! 1/27/23
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February 2023 by ImH8red EXE
Open when their Google Maps says and very useful.Stopped in for my second oil change here and can confirm it's still quality.
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January 2023 by Brian Gillman
Good professional crew and they back their work and product
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December 2022 by Babe McPoops
The staff here is phenomenal and they were able to order snow tires for my 19-inch rims fairly quickly. Joshua checked me in at 7:30am and was still there at 6pm when my confused TPMS was giving me problems which was by absolutely NO fault of Goodyear or Joshua's. Thank you for treating my brand-new car and myself with utmost respect and care, I'll see you guys in the spring for the switch back to my all-seasons!
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December 2022 by Dave Salatino
Jimmy & the rest of the crew are the best. Wouldn't get my car serviced anywhere else.
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December 2022 by Anthony Giambattista
Was ready to put new tires on my car, wanted to make sure it had an alignment beforehand so they didn't wear wrong. My original plan fell through. I visited probably 4 different shops that morning asking about an alignment, only Goodyear was able to do it for me. In and out in under an hour.
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November 2022 by Daryl Ernest
First one there before the store even opens, can't even patch a tire for me too busy lol I'll never be back
