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November 2023 by teresa bowman
Rome Animal Hospital goes above and beyond to accommodate the needs of my pets. Excellent customer service.
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November 2023 by Richard Arcuri
Rome Animal Hospital was a saving grace in our time of need with our sweet Kitty Minnie. Our 6 year old cat lost a significant amount of weight in a short time. We took her to her usual vet which was know for being the place to take cats. First time there they did bloodwork which was fine so they said they really didn’t know. Weight loss progressed and we took her back again. This time x rays ultrasound etc. they put it between 2 diagnosis - both bad but really still were not sure. They literally sent my cat home with a paper that said “misc diagnosis “. Took a shot in the dark and called Rome for a second opinion. Dr Wiedrick did multiple x rays , ultrasounds etc and through her exam she literally found a tumor right away . She went above and beyond in her assessment. She did everything to get us all the info we could need. Sadly , our sweet girls cancer had spread and she was not going to make it. We made the gut wrenching decision to euthanize. Dr Moell performed the euthanasia. He was the most compassionate person. He actually made that awful process better with his demeanor . He did not rush us , spoke softly and you can tell he cared ! Wow. A million stars for this place. Such a gem . Will be switching my other animals there. You should do the same . Thanks again Rome Animal Hospital.Rich and Kelli Arcuri
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September 2023 by M Simonds
Amazing with my crazy dogs!!! Extremely accommodating !! Thank you to everybody that works there!! Front desk included!! Everyone is so friendly.
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August 2023 by Ann Lawson
Needed a vet quickly for care of my sick cat. Was able to see a vet immediately. Everyone there was so helpful and extremely nice.
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August 2023 by Wendy Crossland
Outstanding service over 44 years of animal care!!!❤️They cried with me when my older dog passed, and helped me through owning a puppy again. Never doubt there. Dedication and passion for what they do and the people that they help❤️#pickleslove
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August 2023 by Marcia Newsom
Always prompt for appointments and caring for my pets. Recently treated my very ill elderly miniature long-haired dachshund with compassion and success!
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June 2023 by Willow Stenoski
They take such good care of my Copper! The front desk staff are also so polite and accommodating.
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June 2023 by Kylee Haley
Just got back from my first visit with them in many years for my puppy, Oliver. Everyone was so kind and fully explained pricing and what came with what. With this economy it feels good to know that we have a reputable veterinarian office in town that doesn’t charge an arm and a leg to go visit. I signed up for the care club and it was only $50 at first and $90 per month for the next year and it is very affordable compared to not signing up and paying per visit and also includes neutering and All vaccines which is huge. I enjoy knowing that my puppy will be taken care of for the next year with very little worries about how I’m going to care for him properly. I even got a goodie bag after! Well Oliver did :) It had a free bag of food, heartworm medication and flea and tick for the first month, and came with a couple other things. We have been at this vet before and it was just a nice reminder of why we we came here to begin with. Highly recommend.
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June 2023 by Carolyn DuChene
My cat was very sick. They took her in the last apt of the day. Gave options to consider. Discussed a plan of care with me. Very nice. However, they are expensive.
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April 2023 by Nick Hollenbeck
The staff are courteous and the Vet is knowledgeable and friendly. These guys seem like they really care about your animals. We’ve been to Waterville and Westmoreland vet’s, Rome Animal Hospital is better.
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April 2023 by John McCann (ProVoiceWorks)
If I could give them 10 stars I would. I discovered my 2yr old doggo had a fractured tooth and after trying to get him in to be evaluated locally in Syracuse all I was able to do was find a "specialist" who had an available appt under 2 wks out since every other local vet was booking out 1-2 months. This specialist charged me $200 for a consult to tell me what I already knew...the tooth had to come out. And then proceeded to give me a $3700 estimate which included services not needed to extract a tooth. I booked the surgery which was 3+ wks out as it was the only option but the following day made it our mission to find another. After 2 hours of phone calls to vets within a 2 to 3 hour drive from us we finally got to Rome Animal Hospital and were told they actually had an open appt that night for an evaluation. Only $85 to be seen and found a $20 off coupon for new patients on their website! The staff was AMAZING during the evaluation. Everyone was accommodating and friendly. We were seen fairly quickly and told by the main doctor that this would be very routine for her and that it would be NO WHERE NEAR the estimate given to us by the specialist. She made me feel very comfortable about our dog being seen there.. She had an opening in her schedule only a few days out!!! Regardless of the cost my mission was to get him seen and fixed fast as his fracture was bad at put him at high risk of infection. We schedule the surgery which was today 4/4/23. Drop off was easy and all the girls were super nice to our boy and took great care of him as much of a nervous nelly he can be. No issues during procedure and provided plenty of after care info to help with speedy recovery. Cost was less than 1/3 of what I was quoted locally at the "specialist". I will GLADY make the hour drive from here on anytime we need our dog to be seen as the service and overall care provided by Rome Animal Hospital is Top Tier! Highly recommended.
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March 2023 by Simone D.
This is my second time taking my fur babies to this VCA hospital and all I can say is good things. I had no problems making a next day appointment for my pet. They were quick and kind on the phone. When I got to the place I was greeted immediately by reception and only had to wait 5 minutes or so. They addressed my issue with my pet and were gentle so much so that my cat was very calm and let them do what they needed. They also did a post appointment check in with me and helped me with a concerns that I had. I haven't had any issues with VCA and would highly recommend.
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January 2023 by Cheryl Atkins
Having to let an animal go is the hardest thing to have to do. I would recommend this place ?. They told us everything they were going to do and let us take all the time we needed before and after. The after I received the ashes I also received a poem they sent like it came from my Willa which I didn't expect plus a card signed by the staff with actual condolences not a photo copy card. I want to shout out to the awesome staff and doctor to help make her passing a little easier. Again would highly recommend this place ?
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January 2023 by Kasha Holliman
People are great and really care about the animals. They are very busy and it can be a little bit of a wait to get your pet in. They try and work with you on costs letting you know how much services are.
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December 2022 by lourdes rivera
Day after Thanksgiving our Cat Midnight passed away. we called around and found you guys. The Availability at the last minute to take us, was a relief.They cremated our 10-15 pounds, a little over 100 + Tax.. What a life Savior .. The Funeral Home I called, wanted almost triple That price.Def. recommend.come prepared, because, the area to spend the last moments with your loved one, will Smell like a Mortuary, its not a smell everyone can handle, ( Vicks) will help.A lot of Felines to greet you❤️
