-
November 2023 by skyrocketguy
Lots of different equipment for rent. Quality tools in good shape. Friendly service.
-
September 2023 by Daniel P.
Charged me $255 for a roofing gun that broke after 2 days of use. Never will I do business with them again! Taylor rental in Syracuse refunded me the full price of the rental when there's broke on me. Dont rent from the one in rome!
-
September 2023 by michael white
Guys are good to work with just about every equipment you might need for purchase or rent
-
December 2022 by Danielle Singletary
Great service and always helpful staff
-
December 2022 by Shane Gill
Great place to do business
-
December 2022 by Jason Babjeck
Just called about a rental and wow what a very rude individual that answered the phone won't be getting my money
-
December 2021 by Kevin Riley
Good prices and great service!!
-
December 2021 by Christopher P Reynolds
Equipment is clean and reliable. Prices are competitive. Owners are very helpful and pleasant.I would reccomend.
-
December 2021 by Scott K
I love selection and prices of the equipment. Extremely helpful staff.
-
December 2021 by Clayton Carey
Great help when you need them. Prices are good.
-
December 2020 by Brian Calcara
I rented a Stih pole saw from Taylor to prune two apple trees and one pear tree. I knew immediately that something was wrong with this saw the moment I tried cutting a three inch limb. This saw had either a bad drive sprocket or the chain that was recently replaced had the incorrect drive links on it. Each time I tried to cut a three inch limb the chain wouldn't spin, but the drive sprocket did, producing only smoke and a few sparks. This happened repeatedly all afternoon. I've been using chainsaws for 20+ years and I know how to operate a saw. I had to finish up the job using a bow saw and bypass loppers. When I returned the saw to Taylor, I advised the guy working that this saw had a mechanical issue and I was not pleased with its operation. He told me he would "keep my ticket open" and if there was in fact a mechanical issue, he would refund my money. He said he would call me either way to let me know. Two days passed and I heard nothing from this company. I called and spoke to a woman working and I explained the situation to her. She said I could come back for a free pole saw rental. (Keep in mind, they only have this one saw in their inventory) I explained to her that this compensation was not useful for me as I had finished my cutting by hand. She said Joe (I'm pretty sure was the manager) would call me back the next day. I even told her I wasn't adamant on a refund, I just wanted to speak to him. He never called me back. The previous reviews on this company were correct. They rent defective equipment and then play dumb when called out on it. This saw was either broken and they fixed it (entitling me to compensation) or they are going to rent this defective saw to another unsuspecting customer so they too can have a frustrating experience. Either way, I'll not return to Taylor. There are other options in Whitesboro, Oneida, and soon, Utica. Terrible customer service!
-
December 2020 by samantha
@brian calcara as a long standing customer for more years than you can imagine I can personally tell you there is no “joe” employed there nor has there ever been. And they always give refunds or fix it, please spread your lies about small family businesses else where.
-
December 2020 by Pat C
If you want to be scammed head here! They will rent you a machine that hardly works with no gas in it. And then fail to tell you that a trailer is needed to haul the machine. Then when you say something they act as if it is normal and keep your money. All a scam.
-
December 2020 by Dave Roux
Good people, rent equipment, large stock of service supplies!
-
December 2019 by t baker
Great experience.