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May 2025 by aaron zawko
I needed a door for a camper that was very difficult to find. Anthony was able to take my door and custom cut a new one in house. Saved me a ton of time and money. Would recommend them for any project!
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May 2024 by Makayla Gowin
I currently work for Masonite and love our doors that come through here, but, we no longer have options to purchase doors directly from our company discounted like we used to. Knowing Lou & Anthony are an excellent source for doors we cancel was my first choice to get a quality door at an affordable cost! I could not be happier with their attention to detail, customer service, and willingness to hold onto this door until I could make the 5 hour round trip to visit them. They also have a wonderful selection of standard exterior and interior doors. I plan on coming back for more when I am ready! I highly recommend them to anyone, it is well worth the trip!
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October 2023 by Ashley
Well I wanted to keep business local n support small businesses… they were happy to sell me a few major appliances sent scratch discounts, (to my surprise a larger store has new not scratched/dented same model for the same price), I paid for delivery, was just told they couldn’t bring it inside, no big deal I have a big porch. Day of delivery they send one guy, and my husband had to get it off of their truck. When I complained and said how is that ok for the customer to get on your truck and remove their own stuff, I was told that they only do tailgate delivery…(I was never informed of that, in fact had it been me at home accepting my appliances I physically couldn’t have got them off the truck. I was not offered anything back on delivery (since my husband had to do half the work of a delivery). In fact the older fella sitting at the desk playing solitaire was less than helpful and definitely lacked customer service skills. Their delivery charge is a scam seriously go rent a U-Haul with a ramp ( they don’t even have a ramp on their truck) and move it, it’s cheaper and easy. They did refund me for the microwave we bought that did not work without question. But seriously shop around before buying the appliances… and stay away from the delivery it’s a hoax.Update:Just to clary I am happy with the appliances I purchased and could keep. They work as they should and the price being the same elsewhere is not an issue for me. As far as not being there the manager was not there either. The sale and return was fine and the guy helping us was helpful. My only reason for the low star was delivery only and the gentleman playing solitaire… the gentleman delivering the item was kind from what I know and deserved a tip as he did great given the large appliances and being the only worker on the truck, It was the process that disappointed. Sorry you felt I screamed at the bank.. they didn’t share that feeling. And please check your call logs if possible I did call about delivery and was told that was the process, then as I mentioned in the first paragraph tried to talk to the older fella there about it. I’m sorry you were misinformed by staff of the events that transpired during delivery. All other interactions were fine, products are good, and return went fine. To be fair I’ll add a star since it was only delivery and interactions surrounding the matter that was unsatisfactory.
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April 2022 by drew savoie
Always my first check for any home building goods. Located conveniently and locally owned and great prices. And Lou's bargain is right next door for deep discounts
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January 2022 by M P
Super knowledgeable and helpful. Have the bargain barn flooring in every room
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January 2022 by james allborty
I love it, fact is I work there. Best job I've ever been privileged to work.
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November 2021 by J Wurz
Very helpful. Even loaded my vehicle. Super friendly. Might even go back today!
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September 2021 by Heidi Kelley
My family and everyone I know will NEVER deal with them again.Customer service is horrible.Very disappointed in the whole process - We tried to stay local and buy all materials for our house through them. Save yourself the headache.I am not even wasting my time with a rant on here. They have stole enough time from me.I hope they don`t treat others the way we were treated.Best Wishes,Heidi
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June 2021 by Rich C
Amazing place to deal with. Very awesome staff. Very loyal to there customers. Best place in Rome to deal with. Very happy and satisfied customer. I recommend general lumber to anyone who’s looking for a honest business that stands behind everything they sell
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November 2020 by Patrick D.
Great building supplier I'm a general contractor and RGL is a great place that sticks an excellent supply of number and building materials. They are friendly, helpful, knowledgeable and really work to help out their clients. I was recently there and had to have some lumber cut to length and loaded. They were super helpful and quick to get everything cut and loaded up. I have seen them care for walk in clients that weren't savvy in building and yet they took good care of them and were very helpful. They are not a big box store. But rather a throwback to when businesses took care of their clientele.
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October 2020 by Mark Aldaco
Needed a outside door. Waa told it would be ready in 1/2 ready to be hung and it was!!! Great prices
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August 2020 by Kristy Vinci-isom
I ordered my bathroom cabinets counter and hardware from general lumber great service!! It’s turned out beautiful!!
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August 2020 by Chevy5Speed
Great employees helpful
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July 2020 by Frank Gushue
General Lumber made siding my house a breeze. Their staff is friendly and knowledgeable. The material is top notch! 5 stars
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May 2020 by Brian Devins
Great products with exceptional customer service. I couldn’t be happier with the flooring they suggested. Great look and within budget.
