U-Haul Moving & Storage of Rome offers friendly and knowledgeable staff who provide quick, efficient service. Customers appreciate the professionalism, kindness, and helpfulness of the team, especially during rentals and trailer hookups. The store and parking lot are kept very clean. Some minor issues, like a trailer marker light and a difficult trailer jack, were noted but addressed promptly. The rental prices are reasonable, and the staff, including sales reps and the owner, are personable and dedicated to ensuring customer needs are met. Overall, the business is highly recommended for its excellent service, affordability, and customer care.
The young lady that checked us in, is extremely knowledgeable, very kind and helpful. She is absolutely wonderful. She also backs up a truck like a pro!!
May 2024
I have rented trailers here several times, excellent service every time! Friendly and helpful staff!
January 2024
Stephanie the manager in Rome was very helpful and went above and beyond to help me with all my needs A+++
