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October 2023 by Gary Caprin
Absolutely awesome people to deal with. Very first time I've ever bought a vehicle from a dealer and they were very helpful and got me into the vehicle I have always wanted. Thank you
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September 2023 by D K
A great dealership. No pressure. Treat you like family. I purchased a Trailblazer and it had a couple small issues with it. They made the vehicle right. You'll find a good selection of vehicles to choose from. I will go back again.
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August 2023 by kIMBERLY SNYDER
Upstate Auto was excellent. Car was ready on time, no surprises. Nicole my sales representative was informative ,kind, helpful, and honest.
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June 2023 by Tessa Gebo
We recently purchased a Tahoe, we absolutely love it!!Great people to work with, fast and efficient! Thank you Nichole and Maryann, much appreciated
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June 2023 by Paul Bedard
Everyone was awesome, prices and vehicles are reasonably price acrossed the board. Also to mention the staff and mechanicals are very respectful of your needs and patience. Buying another used car from them again is a must.. Thank you so much Upstate Auto gallery.
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May 2023 by Lisa Mosher
Jonathan and I are very happy with our car.. Nicole,Scott and Maryanne are very helpful they talked us through the process, how to go about getting the car and they were very patient,Understanding, friendly and a family business. We had a great conversation with them..We will definitely be recommending people to go to them...Thank you so much for everything and a fun car?
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April 2023 by Jonathon Culjak
Just recently bought a truck here! Great people to do business with highly recommend going to upstate auto gallery for your next vehicle! Couldn't ask for better customer service from all the questions asked to pulling out with the truck I purchased!
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March 2023 by Brandon Torchia
Have bought three vehicles from upstate and the experience has been amazing all three time! Fast efficient family business with great vehicles for sale for any price range!
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March 2023 by reese capozzi
Drove all the way from Florida for a snowmobile trip up in the adks. My girlfriend decided to tag along last minute for the trip. I had a few sleds to choose from but I got a good vibe from Scott so he was my first stop. I didn't have to go anywhere else. The sled was everything he promised and more. He was patient as I went over it, and Everything checked out perfect. Thank you scott!
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March 2023 by Matt Sheridan
Nothing but nice things to say about this dealership. Was in a rush yesterday due to the weather coming and not having a vehicle, they were very accommodating of my time crunch of me driving almost 4 hours to their dealer. They stayed open 4 hours past their closing time to make this deal happen. Vehicle was exactly what I had hoped, no issues at the moment and I couldn’t be happier with my decision. The owners noticed from my ID that I am a veteran and they made sure to thank me for my service and also took some money off the final price for me! Great example of people helping people. Couldn’t be happier, thank you again guys! I will definitely return if I need another truck.
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February 2023 by Timothy Alan
Bought a 2013 Chevy 2500HD. Very happy with it. Honest, fair priced, very nice people to deal with. Thank you again
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February 2023 by Marissa Barton
Super friendly when I bought the car! I love it! 16 days after the purchase, I had an issue recently and called them as they advised me to. They were not so friendly and very defensive upon the cop (that was with me at the time of the incident) asking if they could pick it up and have it checked out, and tried to say that the NYS Lemon Law doesn’t apply even though it had only been 16 days. Regardless of what the “warranty” they give you says, you are protected under law. I took it to someone else and had them check it out and everything was luckily fine. Just something to think about. Thank you for the car!
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February 2023 by Scott
Bought a 2018 Dodge Grand Caravan Gt from Upstate Auto Gallery absolutely love it. Had a few minor issues with it and they had no problem fixing them. They worked with me to fit the vehicle in my budget. The staff was very courtesy and friendly. Obviously if your buying a used vehicle with no warranty, which they do offer or you can get a warranty from a 3rd party you should do a little homework for yourself. I would recommend them. Thanks again for the great van. A++ Rating from me.
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February 2023 by Sherry Lewis
More 2 come nicole very helpful Scott and Mary Ann assisted with picking my truck up will continue excellent 2 deal with
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January 2023 by Lindsey Boyer
Bought a Crysler Pacifica. No lights came on during the test drive. Sure enough 2 days of having it the check engine light came on. Got the sparks and coil packs changes. Few weeks later light goes off again. Blown head gaskets and a cracked head. Has cost us to much money to get it fixed. Made a mistake of trusting getting a family safe car from this place. Not nice when it keeps throwing lights every other week. We will never go there again!
