United States Postal Service
Post Offices,
Shipping CentersHours:
110 E Garden St, Rome NY 13440 Hours
About United States Postal Service
The United States Postal Service (USPS) provides reliable mail and package delivery services to millions of addresses across the country. At the local Post Office located at 110 E Garden St, customers can access walk-in passport services and experience a commitment to secure and affordable delivery. However, there are mixed reviews about the service quality. Some customers express frustration over mail misdelivery, stating they frequently receive mail for previous residents, even after informing USPS. While many appreciate the helpfulness of the staff, there are concerns about the performance of substitute postal workers, which can lead to delays or missed deliveries. Additionally, some customers have noted issues with younger clerks seeming disengaged. Despite these challenges, many customers enjoy the convenience of the USPS app for tracking mail. Overall, while USPS aims to deliver a positive experience, inconsistencies in service and communication can sometimes affect customer satisfaction.
Most Recent Reviews
May 2024
I’m so very upset I never do this type of thing but usually our packages come around 9-10 am and it’s 1 pm and they still aren’t here, I needed the package and now I’m gonna have to leave my house without cause I have plans:( cannot rely on them they can’t even answer the phone
February 2024
Everyone here has always helped out big time with packages, passports and stamps.Thanks employee Micheal for helping me out with my own passport. Much appreciated. Keep up the good work!
December 2023
If the clerk is a young person dont bother cause they dont want you to take up their time they need to get back to their phones
More Comments(61)
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