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February 2024 by Joseph Valentine
Do not use this store!My bill is not even close to what they had described, they loaded my account with every single option I declined when in store. Make matters worse, they tried to credit someone elses account for my trade in’s. I only found this out after complaints about my bill had been discussed with escalations. They are not a corporate store and should never handle trade ins.
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October 2023 by Jewell Davis
Very nice and helpful
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September 2023 by Joseph Altamore
WENT TO THE AT@T STORE ON Portion Road in Centereach to upgrade my phone was a great experience the salesmanHAMI WAS GREAT. MADE IT A PLEASANT UPGRADE AND TRIED HIS HARDEST TO GIVE YOU THE BEST DEAL HE CAN GET YOU I RECOMMEND THAT STORE TO EVERYBODY.
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August 2023 by Nikki Geraci
I went to several different AT&T and Bilal was the only one able to figure out what was wrong with my phone, everyone else tried selling me a new phone & switching out my SIM card. I recommend this location highly and the customer services Bilal provides!!! He’s WONDERFUL! 1000/10! ???
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August 2023 by Kellie Morris
This place is TERRIBLE! No one ever opens the store on time. I consistently see long lines of people waiting at the door wondering when the person is going to open the door. I am a food delivery person, so I sit and wait for orders. One time I sat amd watched an elderly man wait for over an hour. SAD. Don't open a business if you can't show up on time!
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July 2023 by Eddie Verdugo
Dk and hami was really good to me he was able to assist me with getting a brand new phone for free because of the promotion that's going on and now I'm with a new phone and it's really beneficial
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July 2023 by Eroll Balingcongan
Bilal and Anthony were really helpful and got me the new S23 Ultra, would recommend them!!!!
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June 2023 by Aand H
Hammy and the store manager Bilal were great help got me set up for a new phone, would recommend them and this store their service was on point too ??
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June 2023 by jay lev
this place is a joke ZERO STARS. had to wait over two weeks for my items to be delivered only for half of what i ordered to actually be there. (they said it would take 2-3 DAYS but the first delivery was missed bc the one associate that worked was on lunch break.) fine whatever. BUT only to find out that the other half of my order was technically already in use & activated (obviously not by me) crazy. called the store and they had no answers. constantly would hang up on me and would tell me to call other numbers for service. never again will i ever come to at&t and will absolutely never advise anyone to go there. horrible customer service all around. im extremely dissatisfied with how the whole situation was handled, super shady and made me super uncomfortable. (except for the lovely rep on the customer service line who actually helped and sat on the phone with me for HOURS and actually apologized. however, they werent at the ronkonkoma location so i stand by what i said above.)
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May 2023 by Kama V.
New management and what a sweet staff they help me lower my monthly bill and I walked out with new phones for my family.
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May 2023 by OfficialSyedAbbasHussain
Excellent customer service and great phone deals at this location.They just recently shifted from 268A Portion Rd to 601 Portion Rd Ronkonkoma next to the Jersey Mike's Sub.
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January 2023 by CoffeeFrankie420
This was the Best Experience at an AT&T store my rep Warren was the best and very knowledgeable!
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December 2022 by Miguelangel Hernandez
Hey Everyone, New Store is Being Setup down the road next to Jersey Mikes and Chipotle. Come stop by and Visit the new Ronkonkoma Crew!!
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December 2022 by Joe Opatovsky
If you’re looking for a new phone please check out the AT&T store at 286A Portion Rd. Lake Ronkonkoma. You will not be disappointed with their service
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December 2022 by Claudine R.
SHADY... is the only thing I can say. Dealt with store... was told would be 2-4 weeks for iPhone14-- 1 month later still no phone-but AT&T charged me for my phone installment I still have never received. Not cool. Not professional & very unhelpful. Just deal with AT&T directly- this is an authorized retailer that needs to be looked into... STAY AWAY- not good.
