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December 2023 by Steven Lindstrom
ATM rarely works
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October 2023 by j.g. n.
Grwat tellers and fast service
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June 2023 by Clement Francis
A typical banking establishment.
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March 2023 by Joseph D.
This branch is a disgrace to the banking industry. PAUL DESANTIS, Private client "advisor" is someone that everyone with banking needs should stay far away from! Trust me when I tell you not to trust him with a penny of your money. He is the most pompous, arrogant, ignorant, and rude individual I have ever come across. I went to the branch on Wednesday to get a large sum of money out. I was bringing it to Capital One where they are currently giving 5% for a 11 month CD. First, I was told that the two private bankers working at the time were both on a zoom meeting and I would have to wait 45 minutes or get a call back. That wasn't going to suffice so they sat me down with a gentleman named Joe. He was very friendly, personable, and clearly competent in his job. Unfortunately, he had to go and get Paul since he's the one that "invested" the money. PAUL DESANTIS came over to the desk where I was sitting and very rudely said "I have to tell you...from the minute you brought that money here you were skeptical of what I was doing and I've done nothing but what I said I would do. Now I'm annoyed with this". I informed PAUL DESANTIS that he is not going to tell me what to do with my money. He had a sense of entitlement but he's not entitled to anything! I can see Joe was shocked with what he heard and was kind enough to apologize on behalf of PAUL DESANTIS who "sometimes doesn't know how to articulate his words". Please, in this era where you can do all your banking online, don't give this Chase branch and particularly PAUL DESANTIS any of your business. He has failed me and I'm sure many other clients. People like him are why the industry is dying and evolving to mainly online. For those who do still appreciate in person service, PAUL DESANTIS is NOT your guy. JP Morgan Chase should be embarrassed to have someone like PAUL DESANTIS as a face for their company. He is a complete and total liability!
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January 2023 by Dans
Terrible service with this bank a year and a half and nothing but trouble I was with Citibank for 28 years never had a problem time to switch to another bank
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November 2022 by Moyen Khan
Some of the people working there are very nice and professional but not all. Had a very bad experience going through the drive through teller, 5 people/car in line and the teller was busy speaking to colleague as customers are waiting.
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October 2022 by s joseph
Can't get anyone on thr phone and when they say they will call you...They don't! Drive thru ATM never works!?
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January 2022 by Matthew Hauptman
They offer good accounts and they are a reliable bank.
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November 2021 by Carlos Gonzalez
Great bank great bankers
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October 2021 by C R
Horrible just horrible. My daughter is a victim of identity theft and I went there to try and get information for a police report like I was told by customer service. The manager was so nasty treated my daughter and I as if we were the criminals. He has bad attitude problem and do not have no customer service etiquette whatsoever. I kept it cool because I was with my daughter but he should not be the Manger or be able to work there to help people who is in need of help. Guess we didn't look the part of a victim. Never me again I will never go back to this s#@t hole of a bank location.
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September 2018 by Mike Singer
Place smells like pee. Has not been updated since the mid 90's. There customer service amount to telling you to use the atm. Run by lazy people who hate their jobs.
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July 2018 by Zalgradis
Absolutely god awful bank location. Always a long line and the drive through ATM constantly has problems. Go up the block to the other Chase where the lines faster and machines never malfunction
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November 2017 by Andrew C.
Well there I was at a Dunkin Donuts in a town i never been to ordering a breakfast sandwich and my second cup of coffee for the day. Then it came to pay, and Voila!, no money in my pocket. Lucky for me there was Chase Bank across the street which I have an account with. Although not my branch, withdrawal from ATM was not an issue. All good.
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June 2016 by Eric Prestel
Good customer service
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June 2016 by Bernard Lefkowitz
Best bank ever !! Loove this place !! Always go here & love it every time!! Notarized my 401k for free !! Wonderful bank very generous!!