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February 2024 by Daniel T
Truck driver was very knowledgeable and courteous. Told me what exactly what was going on with my car along the way. Excellent service would go to here again
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February 2024 by Rosa Kury
The worst service ever!! Driver came to my house to pickup my car to drop off at dealer because it wouldn't start and he said oh it's not on neutral so I can't pull it to tow truck and left without saying a word. Extremely unprofessional! so I had to set up another call thru state farm and wait for another tow truck company. Due to this mess the dealer couldn't fix my car the same day.
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February 2024 by Michael Prush
We are the best company there and we can take on anything that gets thrown at us. Drive safe everyone
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January 2024 by Michelle Hargis
The worse tow company customer service people are very nasty and rude I will never use this company ever again
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January 2024 by Olivia Daddona
Quite possibly the worst experience we've ever had. We requested service at 1pm and were told it would be a 30-90 minute wait. Well, that wait turned out to be 5.5 hours. Once it hit 6:30pm, we were told they cancelled the service. They also told the insurance company they "went to the location and nobody was there"... we never left, hence the need for a tow. Staff answered phones like we were inconveniencing them for calling. Complete unprofessional staff and company, honestly no idea how it has 4.8 stars on here. I hope you guys consider giving appropriate wait times in the future and begin to respect customer's time.
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January 2024 by Steve Polgar
Horrible Business
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December 2023 by R G.
On a cold Saturday night, while my son's car was parked, another vehicle went out of control and totaled it. The police called a tow company off the list and notified me. The tow-truck driver refused to tell me where the car was being taken and stated that I should call my insurance company on Monday, as they called and hired him. I replied that my insurance company did not call his company and I want to know where the van is being taken. He then told me to take a photo of the side of his truck, which only displayed a phone number. I had to get the police officer to make him tell me where the car was being taken. A real hassle added to a cold, expensive, bad night.
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December 2023 by Andrew Rosenbluth
I had a horrible experience with this tow company. They took my car without permission. After I told them I called a tow truck they and the cops left me on the side of the highway to walk home with all my stuff. I was carrying from my car. They didn't give me a chance to get my car out of the ditch..the fat white haired guy lied to me told me, I can get my car that day .after I called them they told me they are closed on weekends. Now they charged me for over night fee. To top it off they put a dent on the back side of my car.
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November 2023 by Nelson Lucero
Horrible, they towed my car not to their lot as state mandated, but to their own private contracted auto body repair shop.Unbelievable.The state should revoke their license
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November 2023 by Rita Rose
"Best tow ever"I'mVery professionalThey arrived when promised in 1 hour and was very knowledgeable polite and courteous.I highly recommend this place.
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November 2023 by R “Ghost” S
My bmw was not starting so i called it elite and within 10 mins Carl in truck #46 called me made sure that i was aware of the pricing for the hook and the miles he processed to be nothing but professional and cautious when hooking and pulling my car onto flat bed. Will deffiently be using elite for all towing needs going forward thank you Carl for your 10/10 service people like you make the company!Service: Car towing
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October 2023 by Robert V.
My bmw was not starting so i called it elite and within 10 mins Carl in truck #46 called me made sure that i was aware of the pricing for the hook and the miles he processed to be nothing but professional and cautious when hooking and pulling my car onto flat bed. Will deffiently be using elite for all towing needs going forward thank you Carl for your 10/10 service people like you make the company!
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October 2023 by adrian luigi albanesi
Alex is the best with sports car… he really knows how to do his job , great worker!Service: Car towing
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September 2023 by Dawn Vds
I am extremely shocked to see a 4.8 star rating and find it highly convenientto only reply and acknowledge positive reviews. That alone says a lot about the company. The worst towing/yard experience ever!!! It was such a hassle just to have my truck released from their yard/possession. I was promised the truck for Monday and didn't get it until Wednesday night. It took 3 days of calling and going back and forth with them just to have my truck out and towed to me, and lets not forget they didnt even know where they placed the truck themselves. I genuinely thought it was due to perhaps them being busy but once I finally received my truck and inspected it, I came to find out and realize that there were at least $300 worth of things missing from my truck that they stole!!! Even stole the little bit of change I had in the truck. How pathetic and untrustworthy. They kept the truck for 3 days just so they have time to raid and steal what ever they see and feel like taking. I would NEVER ever use nor recommend this towing company.
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September 2023 by Christina Woods
Horrible! After our car accident Elite Towing picked up our vehicle and didn’t want to release it to my husband, they wanted proof he owned it , understandable but the registration in the car along with drivers license matched. That should have given them the proof to speak respectfully to a customer being involved in a serious accident, Not unprofessionally or having no compassion or sympathy this is not a business that anyone would want to work with after being hurt in a car accident . There are so many other tow companies out there. Please don’t waste your time with Elite Towing.
