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February 2024 by Morgen Vanesselstine
The driftwood we got was amazing!!! The reason I'm leaving a 2-star review is because they sent me mostly dead plants with their 16 plant package. The duckweed and bulbs made it. They offered me a 10% off coupon for my next purchase instead of making it right with just sending live replacement plants.I should have read the reviews of others before ordering their plants.....
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February 2024 by Ashlee V
The products are all top notch, shipping time is as quick as can be, and the customer service is amazing. Please consider them for your aquarium needs.
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February 2024 by Les Schoene
Awesome plant selection and quality. Fast shipping and amazing assortment of snails.
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February 2024 by Mikiko Murakami
Love this place. They went above and beyond for customer support and I really love their plants. Thank you!!
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February 2024 by T Thao
They are the best. Plants came in beautifully with no damage. They made a mistake on my aquarium wood order but it was resolved quickly. Amazing place to order from!
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February 2024 by JT Beggs
Extremely happy with every purchase I've made. I have bought plants three separate times and they are all healthy and thriving in my tanks.I look forward to future tanks so I can continue to order more plants.
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February 2024 by Tashadanielle6
Save yourself the Trouble of constant water changes when every single one of your plants rot and die within the few days you’ve had them. Constant contact with customer support about my plants being stuck in a packaging facility for almost two weeks and they seem to just not care. Almost 100$ worth of plants down the drain. Do not order here. Petsmart has better quality.
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February 2024 by Sherry Lomax
I bought several plants from Modern Aquarium and every one of them came in perfect condition (in the winter). I also ordered 25 snails and another plant and am waiting on them. I will be doing future business with you. Thank you Modern Aquarium.
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February 2024 by Scott McCafferty
Outstanding customer service and products. I ordered live plants and 15#s of aquarium rocks, and the plants arrived and were amazingly healthy and big, and loved them. The rocks got stuck in NY with USPS and never arrived but Modern Aquarium took care of the problem without hassle and sent me another order. They are great to work with and have me as a customer!
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February 2024 by Wesley King
I really enjoy doing business with Modern Aquarium! They have a great variety of beautiful plants that even beginners can enjoy. I have ordered several times from them and will continue to do so when I need more plants. Their customer service is tip-top and their website is easy to use!
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February 2024 by Maggie Pikor
Fast shipping. Care taken to ensure live plants arrive healthy. Live plants arrived as advertised on website. Prices very competitive and fair. I placed another order yesterday. So far, no shipping info but as long as my plants come in and are in the same condition as the first order, I will be a happy customer.Update: Just received my second order with wysteria and rotala waliichii. Although small, the plants came healthy. The wysteria appears to have been obtained from cuttings and without roots. Hopefully, it does well.
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February 2024 by Antposse
I have purchased from many dealers, both private and commercial, for over thirty years. That being said....the folks at Modern Aquarium are leaps and bounds ahead of 95% of them all. Still they're ahead of EVERONE else in every category of service, supply, fairness in their transactions with customers, and response time.My order was filled rapidly, well packaged, and received before ETA.The Plants....I'm thinking that I must have gotten a part of the first trim, everyone of about a dozen plants looked like I had just cut them the day before and they had blooms!!!! All individually wrapped. So seeing what I had I did my due diligence, going to the process of cleaning for planting, or not planting for some, but there was little to nothing 'cept for the potted ones and really not much there, all are in super condition.If all they're customers get this treatment, those customers will feel just as I do. I do understand that stuff happens sometimes, but I'm impressed bye these folks, I think they'll do their best to keep a reputation like that.
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February 2024 by Kia Lee
Great service!
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February 2024 by Khloee Hinton
Imagine it’s 4.5 starts and not 4. My experience with modern aquarium was overall very good. The package I ordered was on of the plant packs which is a very good deal. However the shipment was delayed and arrived a day late despite 2-day shipping. Many of the plants arrived with dead or melted leaves and many of them died off in my tank. Some of them even arrived dead. After messaging modern aquarium and requesting the dead plant to be resent i received a response about a week and a half later. However instead of just resending the dead plants they reshipped the entire order! Not only was an able to replace the dead plants in my large tank I was also able to rescape my small tank with some of the extras. No complaints here, my tanks look amazing due to these guys!
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February 2024 by Mike Hall
Customer service is 2nd to none. Quality plants and always arrives in great shape. Stocking a 125, 2- 75 and 2- 20 gallon tanks all with Modern Aquarium plants. All doing great. Plan to order many more.
