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February 2024 by the_jhayla_experience walls
The staff was very helpful and pleasant.
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February 2024 by Earnest Moore
Fast and friendly service. Thank you.
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February 2024 by Kaitlin Grant
Diana is the best… she is very professional and is always willing to help me. Jeff is also great!
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February 2024 by Auner Vásquez
Terrible customer service. Find another company
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August 2023 by Tammy Estrada
They have a tendency to lie in order to get a sale I purchased a phone I found our later from the 611 call that I paid $160 more than the phone was being sold for due to a sale or promotion. I go back 3 days later, and no one knows the gentleman whose code is on my receipt that sold me the phone?? They always have a big employee turnover. No one stays for long. I'd give no stars if I could.
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May 2023 by Christian Lawson
First of all, the cards with the phone prices show a retail price and an upgrade price. I went to UPGRADE my old phone because I had an UPGRADE available, and the guy told me the UPGRADE price was for new customers and quoted me a much higher price. Shouldn't the price posting say "for switching customers" instead of "upgrade?". How incredibly misleading is that? It's BLATANT FALSE ADVERTISING. Either that, or I just got ripped off. On top of it, I was provided a charging adapter with no charging cord! What good is an adapter if I DON'T HAVE A CORD TO PLUG IT INTO.
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May 2023 by K M
Everyone here is very nice. I am so thankful for everyone that has helped me on each visit.
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May 2023 by Daniela Clermond
I came yesterday to the store I found the agent Jeff he doesn’t want to help me I really don’t like it.
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April 2023 by Marie Gilles
The phone was super expensive.I was very disappointed to pay $280 for a revleb; but it was a birthday gift.
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March 2023 by Zaka
The phone was super expensive.I was very disappointed to pay $280 for a revleb; but it was a birthday gift.
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February 2023 by Rosa Marzo
The Best service thank you
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December 2022 by Malcolm Khryst
This particular Metro sold me a phone that did not work. When I went to return the phone all of the women were extremely rude and did not want to refund my money. The only woman that tried to really help me was a darker toned woman. I believe she was Dominican. The one that managed the place was an older Spanish woman with glasses had a very nasty attitude and made me go through hoops to get a new phone that I already paid for. Then she put a lock on my phone so I would have to go back to her to do anything with my phone. Just a nasty group of unprofessional women.While I was in the store I noticed other Hispanic men get treated well and with decent service. However when it came to me a man of a darker complexion they sold me a broken phone and gave me and attitude when I tried to return it as if I was wrong. Don't support these people.
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September 2022 by Robert Howard
Service was exceptional by Veronica and the other two staff members. Got a Google Phone. Peace!
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September 2022 by Frank Oddo
Quick n easy and awesome customer service
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February 2022 by Rebecca Fleurelus
Went to this store to purchase a new phone and the service was very awkward. Both the guy and this young girl I’m assuming are siblings had to call their mother for assistance multiple times whispering another language amongst them just to tell me they couldn’t help me. Just super weird I wouldn’t recommend going to this store. Try the one in Hempstead it’s better there,
