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April 2024 by Haris Silić
SCAM ALERT - They ask to be paid for a year and as soon as we paid, they stopped collecting trash. Now they owe us $600 and refuse to pay it back. They’ve given us a runaround for 4 months. Stay away.
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April 2024 by heffdz
Overflowing garbage cans everywhere I drive around. They pick up once ina while when they get to it. And even then they were picking up in a rented budget truck. No recycling trucks or garbage trucks to separate anything
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March 2024 by Anna Carey
Garbage pick up was consistently late. I canceled and can’t even get them to get their cans off my property plus they are expensive! Call anyone else!
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February 2024 by M L
We have been waiting 3 weeks for garbage pickup from solid waste disposal!!!!I have surrounding bags all over the containers!! Absolutely disgusting!! This is it for us not doing business with those incompetent people!!? By the way, I’ve been calling since Friday busy signal!!!!!!
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February 2024 by Mike Sorbellini
Called multiple times to figure out when our trash was going to be picked up but have received nothing but false promises when his guys are coming to pick up the trash. Now on week 2 of no trash being picked up and delt with a very unprofessional man on the phone cursing and threating to cancel our services. Don't waste your time with this company..he seems to struggle to keep staff on board to work for him..I wonder why
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February 2024 by Sheeley
If staffing is such an issue please go and hire some people for $50 an hour to get workin before you lose all your customers.
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January 2024 by John Muster
If I could give them no star I would in the past year and a half there’s been more than a dozen times they have not came and got my garbage. Meanwhile I pay faithfully every month and the old man that answers the phone always gives the same excuse we have low staff if that is the case you need to give partial payments back and pick up the garbage every two weeks I don’t pay for garbage service to not get my garbage picked up
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October 2023 by Russell Graham
I have had SWDS for years. Every couple of weeks, there is an issue with them picking up my recycling. When I call I get multiple excuses. Once it’s there is a second truck coming for the recycling, which never shows up, or someone called out, or I have no idea why the driver didn’t pick up your recycling. The I have no idea is the best, since the garbage contain and the recycling container are rite next to each other, and their truck is old school, so the person emptying the containers has to do it manually. So let that sink in, they empty one container set it down rite next to the other container, but don’t empty the second container. I pay to have both containers emptied, not pay for two and only get one emptied.I’ve recently switched to another company and their service on my first pick up, blew SWDS out of the water. I guess SWDS can’t get the job done, and CUSTOMER SERVICE isn’t important to them. I would never recommend them to anyone, especially if you want what you pay for. I was nice and gave them 2 stars, because sometimes they did do their job.
