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November 2023 by Yoni Sebagh
They install low-end after market parts. I got my Radiator replaced and its done after 18 months and only 2,000 miles. I don't trust this place.
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October 2023 by Joseph W.
Great shop the best service on Long Island and Jerry yhe owner is awesome. They did a great job on my car
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July 2023 by Kenny S.
Jerry's Auto Towing has saved my hide numerous times. I am a AAA member and have come to know Jerry's Auto Towing very well. They are extremely knowledgeable and very responsive. Whether it is getting stuck on the side of the road and requiring a jump start or getting towed due to a flat tire, one call to AAA and the friendly Jerry's flatbed will be there in no time. I highly recommend Benny ' The Mechanic ' to anyone who loves their car or SUV. He is a real magician when it comes fixing your cars and getting you back on the road.
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July 2023 by Anais C.
Please believe the negative review of this business because it's absolutely true. Unfortunately, I came across this business after my vehicle was ran into while parked during midnight hours. Long story short, the police called this towing company to tow my vehicle and the one that hit me. In the morning, I am making arrangements with my insurance company to get it picked up to have it delivered to my mechanic. Joe from Jerry's Auto Towing informs me and the insurance company representative that we are not able to pick up the car because there is no one there to release it, he continues to explain that it is not under his job description and he is not able to do anything and we have to wait until Monday (this is Friday 9am conversation). Of course we are confused as to why would a business be open but yet not leave anyone in charge to release the cars. I explained I needed to pick up my car because I need it to get it fix for work ASAP. Joe (if that was his real name) was rude and unprofessional, while calling me 'hun' and stating that my car was not drivable unless I knew how to do magic. I hung up the phone since I thought there was nothing that could be done. I decide to go on yelp and look them up and that's when I learned who I was dealing with. I learned how they purposely hold your vehicle in order to charge more money. How they are rude and unprofessional and the biggest one yet how they are scammers. Of course, I called Joe back and demanded the release of my vehicle. They purposely want my vehicle there for the whole weekend so they can be able to commit there scams. I made Joe aware of the bad reviews his explanation for the bad reviews was "because we are a black business." I was flabbergasted!!!! Please keep in mind I have never met Joe in person, this conversation was over the phone, I was not aware he was black and yet I have already experienced bad service with them. I experienced how rude they were, how unprofessional and I was also in the processes of being scammed because supposedly there was no one there to release my car. I explained this to him with the addition that I am Dominican (not white) and that him playing the race card was ridiculous on his part. Eventually, he called me at 11AM and told me he had the information needed to release my vehicle and that I needed to pay $968.93 Cash. Now he magically got what he needed in order to release my vehicle when all this heated argument could of easily been avoided. My car was picked up at 4AM that same day driven 0.4 miles from the incident and it was almost $1,000??!!!! This is why they are called scammers not because they are black. Please stay away from this place!!! Unfortunately, the insurance company didn't pick up my car until Monday (I know they were happy, they got exactly what they wanted). I attached the receipt they charged from Friday to Monday. Also note being a cash only business is also a scam. They wrote two separate receipts one for the towing for $1,093.85 and the other from Jerry's Auto repair $200. If you don't need your car tow ASAP, take your time and do your research before towing your vehicle. But definitely stay away from this place... lesson learned.
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June 2023 by Daniela T.
This guy took my car from an accident i asked him do not take my car but police called him..he charged me 1400$ yo take my car out of him... if you have an accident tell police do not call them!! He is violentAnd rude!
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June 2023 by Dennis Cowan
Jamel was an excellent tow truck driver! Very friendly and helpful!
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April 2023 by Carmen T.
This company are a bunch of scammers .. they charged me $1.840.00 for a towing 4 mile distance.. And when my husband went to pay after work to get our car out of there 20 hours later, they didn't specify that they only take CASH only.. who carries that kind of cash on them? They were hoping for us not to come through so they can charge us for another day .. I had to rush there with cash 10 min before they closed so they would not take advantage of us hard working innocent people .. Please ask the police not to call them if you are in an accident and in need of a tow.. I have a feeling they have some kind of contract with the police department in that area.. how can a 4 Mile tow cost almost $1900.00 that's unheard of .. my husband got a towing company in queens to tow our car from Jerry's to Ridgewood Queens which is 22 miles for only $150.00 .. please be aware ..
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April 2023 by Wendi B.
I would highly recommend AGAINST Jerry's towing. They were great when working with them at the time of my car's accident, which was done by an employee of a local car wash. BUT, they would only tow to their tow shop and would not release the car when requested to my auto body shop tow until cash of over $2586.00 was paid. This seems like an insane amount of money and I would be careful who you allow tow your car when needed!!! I gave Jerry's one star because Merc, their driver, was super helpful during the process. The problem began when we informed Jerry's we wanted to relocate the car to anther shop if bodywork needed to be done.......
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March 2023 by Mike “Cegs” Ceglia
People like you will suffer greatly when Judgement day comes. Thou shall not steal the MONEY FOR TOWING! What is wrong with you. Stealing money from an old woman? OVERCHARGING!!! You're doing evil deeds and you will pay. I hope you are home at night spending that money and thinking about all the wrong you're doing and it causes you to be sad and sleepless. You are soulless garbage.
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March 2023 by Kris H
Came to visit family and had a Tesla rental where the trunk malfunctioned and the bar was leaning against the rear glass. Jerry's Auto Towing was assigned to help me and I was so relieved after talking to them because I could tell from the start they was going to take care of things. Shortly after that, the roadside dispatcher fumbled everything and I was reassigned to a total of SIX different towing companies over a 16 hour period. NOT one of them showed up!! By the next morning I was in tears and begged them to call back Jerry's. Sure enough.. within moments of contacting them they were calling and coordinating with me to pick up the vehicle. Not only were they a joy to talk to and coordinate with, but they took time to explain the process and keep me informed. I cannot say enough about how amazing these guys are!! Thank you. Thank you. Thank you.❤️
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March 2023 by ed eisenstein
This company ripped us off big time.. They are a scam and will hurt you as much as they hurt everyone else. Watch yourself, this folks are downright evil.
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February 2023 by Ace Smith
What a fricken scam! These people are EVIL ! Holding my car hostage, wanted only CASH, no paperwork, cant even see my car. trying to charge me over $2000 for a 15 minute tow!!!??? WTH!!! DONT USE THESE GREEDY BASTIDS!
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February 2023 by Ed E.
They are thieves and stole 2300 from a 85 year old lady for a tow that went 4 miles. They were angry, rude and violent. Be aware!
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February 2023 by Mike C.
Total nightmare! These people are completely corrupt! They give kickbacks to Nassau county cops! They towed moms car for 3 miles, charged her $2300 !!!! It wasnt even that bad of an accident! We towed it with another company from Jerrys place another 14 miles for 240 bucks!!!! HOW IS IT 10 TIMES THAT FOR 3 MILES JERRY!!!!??????? You're awful! your service is awful, your place is a disgusting mess and you're evil and greedy! All these GOOD reviews are from your own people. All the bad ones are TRUTH. DO NOT USE THESE PEOPLE! They are all scammers!
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January 2023 by Bushara Ali
This place is a total scam. We went for a family dinner at Ravagh restaurant. We accidentally parked behind the restaurant as the signs of towing were hidden. We were talking to the restaurant manager as he was giving direction to correct parking lot. Within two minutes of parking we ran to the car and two employees from this company already put the boot on the car. Then, I kindly asked that we ran back to move the car and it hasn’t been standing here for more than 5 mins. The guys were rude and demanded cash immediately. We said we came for a family dinner and have no cash on hand. They rudely said go find an ATM. We asked for why they are charging us $353, one guy who was extremely rude started yelling and said call Jerry’s towing, he won’t answer for true price. I asked for his name and he kept yelling Jerry’s towing. The other guy was named Leo, both of them were extremely rude and sitting there to rob people. Stay away from these folks. They will demand money. Please report this place.
