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April 2024 by Mal Robalino
UPDATE: The issues have worsened and neither Horizon (manufacturer) nor Johnson (distributor) are responding to customer service requests. The treadmill I was sold has known issues with static electricity issues with use in basement (thus I would have never bought this model had I known). I have sustained a shock so severe it caused a cardiac arrhythmia and neither company has bothered replying about steps to mediate.Purchasing a treadmill through Johnson Wellness started out wonderful- easy process in store, prompt delivery, didn't feel like they were upselling me in the store. Overall very happy.Later, however, the treadmill started having significant static electricty problems. They have grown so significant that they will stop the treadmill from functioning mid-run, and they really hurt!I contacted the manufacturer directly through the warranty and had a few different service calls to attempt to fix the issue- new grounding wire, lubing the belt. new computer. After months of back and forth I called Johnson where I bought the equipment to see if they had any way to help me as I spent a considerable amount of money here. They told me that they've heard of this issue and that it is likely a result of "user error". They escalated back to the manufacturer who once again did not fix the issue. The recommendations, apart from checking the outlets which we've already done, include wearing all cotton clothing when using the treadmill, using a humidifier in the basement where it is housed, or moving it out of the basement.I would've never bought such an expensive piece of equipment from them for use in my basement gym if I knew this was likely to happen. I regret my purchase and am now stuck with a half-fitness half-torture device. This is mainly an issue of the manufacturer, however, it is clearly a known problem from the retailer that was not disclosed.
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March 2024 by Thomas Toscano
Were great in helping me set up my home gym. They have great equipment and the three different people I dealt with at the stores were extremely knowledgeable and helpful. The crew that set up the equipment was professional and clean. I highly recommend them for your home fitness needs.
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March 2024 by Kathleen Bonta
Martha was extremely helpful. She is a true asset to your business. The selection of exercise bikes were exceptional in the their high quality, certainly not something you’d find in most sporting goods stores.
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February 2024 by Earlie Teemer
Great service, very knowledgeable first time buying a treadmill Martha made it very easy to decide which one very satisfied!! ?
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February 2024 by Liz Athanassiou
Pleasant shopping experience. Great variety of equipment to choose from.
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February 2024 by Kathy Weiss
Martha at Johnson Fitness was super helpful!
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February 2024 by Joey G
Pleasure to deal with. Helpful in choosing the right treadmill for our house.Very friendly.Would use again.
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January 2024 by Mark Sankarsingh
Martha was the best. Incredibly patient and knowledgeable. She helped make an overwhelming decision very easy.
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December 2023 by Roosevelt Devine
Martha was very helpful and informative in regards to the equipment that is being sold at your location. I actually purchased one of your cycle
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December 2023 by Lidia K
If you’re interested in purchasing a horizon treadmill, I suggest supporting your local small business such as Johnson’s. I was able to test out the machines and make an informed decision. There was no upsell on the more pricier treadmills. You also get the added customer support by cutting out the middleman.
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December 2023 by Rob Licker
Very good , painless experience. I knew exactly what I wanted , the sales associate got me excellent Black Friday pricing , listened to what I wanted and didn’t try upsell, bait and switch or any other undesirable sales tactics. They’ve been at that location for a long time and I definitely would recommend checking them out for your home fitness needs .
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December 2023 by Gary Lustberg
Martha was extremely honest and knowledgeable. She knew the machines inside and out as well as making sure to know exactly what I needed out of the exercise equipment I was looking at.
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November 2023 by George Klett
I had been purchasing gym equipment for Gym Source for 20 years until they ceased their residential business. Now Johnson Fitness sells the equipment and Kurt Blauberg coincidentally worked at Gym Soucre and now at Johnson. Great service
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November 2023 by Dennis Masterson
KURT WAS ABSOLUTELY AMAZING WITH HIS KNOWLEDGE OF THE MANT MASSAGE CHAIRS THEY HAD IN STOCK. I BOUGHT ONE(PRETTY GOOD PRICE) AND IT WAS DELIVERED WITHIN 2 DAYS. I HAVE HAD IT OVER 3 WEEKS & ABSOLUTELY LOVE IT. KURT IS THE BEST!
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October 2023 by Richard Quarto
Went to 2 locations and both were great and awesome staff Bought treadmill and bench all delivered and installed by pros