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“I wanted to take a moment to recognize Jasmine for the outstanding service she provided during my recent visit to the post office. From the moment I approached the counter, Jasmine was professional, friendly, and genuinely helpful.
What really stood out was Jasmine’s positive attitude and patience. Even though the post office was busy, she never made me feel rushed and gave me her full attention.
Thank you, Jasmine, for making what could have been a routine transaction into a genuinely positive experience!”
“I had the first time passport application here. showed up little early than the appointment time. No lines. Shayne was the clerk who took care of my application, very professional and with lots of patience. The process was quick, around 15 minutes. There's 15 minutes street parking in front of the post office, and 1 hour parking in the area. I had no problem with finding parking.”
“I have nothing but good things to say about this place. I ought to know because I’ve been coming here for 37 years. The lady that was a bad clerk years ago is no longer there because her husband left her and went back to Korea by himself and then she retired. The staff now is very nice and accommodating. I’ve seen many employees even retire at this place through the years , that’s how long I’ve been coming here.I have nothing but good things to say.it’s also a safe place to get my eBay packages delivered. Too many porch pirates ( thieves) in the building I currently reside in .”
“Outstanding! The passport process here is excellent and completely different from other locations. If you want to receive your passport with exceptional service (which should be the standard at all USPS locations), I would recommend it 100%.”
“I was there today and the female clerk #17 was VERY patient and helpful. I get anxiety very quickly and she saw that and explained my paperwork to me. Thank you for excellent customer service.”
“Larry was so kind in helping me try to track a package that went missing. He even took down my tracking number and called me back the next day to ensure we find it. Thank you!”
“Vanessa was the ONLY postal worker in the facility working in front. She handled all customers (passport and regular customers). She did a phenomenal job, kept her composure, was kind and super helpful! 10/10 would recommend!!!”
“Had to reapply for my passport, and had the pleasure of working with Vanessa. She was absolutely awesome and made the whole thing so quick and easy. She was friendly and patient and made sure that everything was done correctly and efficiently. Thank you!”
“We love all our Post Offices, and we think it's great to have such convenience for all citizens. With the highly aggressive competition from private firms with huge corporate funds, we appreciate that a taxpayer funded government institution is subject to budget cuts, and often local Post Offices are not given the manpower they require to keep up with the demand on their staff. We Thank You ALL USPS mailmen and women postal workers.”
“I don’t know why there are negative posts here. I just left and was cared for Robert, one of the 2 agents working . The line moved fast, the pleasant smile and welcoming was greatly appreciated . This is a 4Star post office . Don’t believe the negative posts.”
“Line moves fast. Isabella, the lady with the unkept hair, and sunken eye bags is rude and dry. Whereas, the woman with long grey hair is quick, kind and straight to the point. I didn’t catch her name it starts with a M, but give her a raise!”
“I think this Post Office in Queens offers the best service. The staff is courteous and go above and beyond to make sure your paper work is in order. I had to go there a few times and I was impressed with their service.. I have sent a few people there and they were also impressed with the services. Great job ladies ???”
“Eddie helped me with my children’s passports and he made the entire process so easy. He answered questions about the paperwork and was knowledgeable about a unique situation we were dealing with. He was meticulous but everything was done quickly and perfectly. My daughter is 2 1/2 and my son is 7 months, they were both having a bad day because a lot had gone wrong, but Eddie made it brighter. He was extremely kind and patient with my both of them. In my opinion, Eddie is worth more than 5 stars.”
“I’m a regular here and can I just say, I appreciate the staff that works here so so much!!! Thank you Mary who always goes above and beyond with her Stella customer service! I am always greeted with her smile! :) Thank you Sean and Ozzy for always being so helpful with all my packages and PO Box. I appreciate you all! :)”
“I honestly don't understand why the reviews are so negative from other people. Coming from Brooklyn, this post office is a blessing in comparison to what I've dealt with in the past. There is usually never any rush so I'm in and out and there is also a parking lot as well. I've only dealt with two staff members who seem to be there regularly and they are both extremely helpful and kind. I've been mailing out everything from here the past few months and don't plan to stop in the foreseeable future. Keep up the great work!”
“I came to drop off a few package and I was assisted by Billy who helped me choose the appropriate mailing box and explained the pricing. This USPS location is my favorite as the employees are always helpful, respectful and kind.”
“It's a good place. All the times I've always been. They were kind and helped me and they are always there to get you out of any doubts I have seen comments. That they say that the staff gives a bad service I think that how you treat them they treat you are people and not all of us sometimes have a good day”
“Agent at the window was extremely helpful. She answered all my questions about mailing packages in a clear and patient manner. She was also offered me the best option for the best price. I usually dread going to the post office, but West Hempstead is where I’ll be shipping from in the future.”
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“This post office is truly awesome. The one thing they do not have is a notary public. Luckily, we are located right across the street, and provide notary services.
I highly recommend USPS in Roslyn as all the staff are extremely friendly.”