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March 2024 by Todd Goho
Take my advice...Stay at a different property for your lodging needs. The restaurant is excellent, but the rest is below Hilton Standards.No coffee on property to go before 7 am, but you can buy it at the restaurant after 7 am. "You have a Keurig in your room." Unfortunately, the mugs are ceramic and a scavenger hunt had to take place to find a to go cup. The front desk was no help. I finally found one at the restaurant which didn't make them happy that they were providing this cup. The front desk didn't think this was an issue. I can't be the only person who wants a cup of coffee to go in the am?The mattress was springy, the bathroom tub did not hold water, and the counter had a huge crack in it and in dire need of a remodel. Not what you would expect from this type of property.Finally, the billing has been an issue. It has been 13 days since my stay and my bill has not been correct despite 2 phone calls to the hotel. They have the incorrect dates for departure and the manager told me the number of days reported doesn't matter, just the amount spent. (NOT TRUE) Their reporting to Hilton Honors has been incorrect and they are saying it's a three week process. (For years I was a diamond member with Hilton and transactions take two days at most.)Food & drinks: The Atlas New World Bistro was very good. Excellent drinks, food and service.
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March 2024 by Jes
The restaurant downstairs is absolutely delicious!!! Excellent place to stay.
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March 2024 by Paul Park
This was our second stay at The Roslyn and it was even better than our first.This hotel is beautiful and charming - it looks like someone took an older building and shaped it with a lot of care and love. It feels cozy without being pretentious, a comfy classy vibe.Raj also made our visit extra special, informing us about what to expect at our stay and also surprising us with a slice of cheesecake for my partner's birthday! It was unexpected and made the night feel more special.Lastly, their restaurant (Atlas New World Bistro) is an unexpected presence. The food there is really good, like someone in there definitely knows how to cook! From the Eggs Benedict to the Croque Madame, it's hard to go wrong when you're craving breakfast or a weekend brunch.And special mention to their breakfast potatoes - I don't really like home fries, but these are so good. Like, crispy little cubes that still feels light, seasoned well and it's really unlike most generic home fries. Definitely worth a try!
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March 2024 by Blake Bender
This hotel is awesome. Everything is amazing here the service is really good and everyone is kind and welcoming. The front desk are very nice people and are amazing at their jobs. We that wait to come back and it was one of the best stays we have had at a Hilton.
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March 2024 by Speciosa Tea
I'm a native NYer that moved away a few years ago yet return several times a year for visits. For my most recent visit, I selected The Roslyn because I did not want to stay in the congestion of Queens (my hometown). The Roslyn is the nicest hotel experience I've had while staying in NY. The room was decorated so elegantly and it provided the comfort and cleanliness of home. It was nice to be able to visit Queens & Manhattan during the day but then return to the tranquility of The Roslyn in the evening. Parking was easy and the front desk staff were pleasant and accommodating. This will be my go to hotel for future NY visits.
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March 2024 by osher bleich
I came in in the room I was surprised how this got under Hilton and why Hilton recommend this the smell was bad making me headache and the pain is peeling all over it sounds like it built in the 1990 years just updated a
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March 2024 by Robert Hsieh
we have stayed in Roslyn Hotel several times. we have very good experience before but not recently , I specially have to complain Gabriel Manino , his service is too lay back with nasty attitude . I hope management can do something about it.
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March 2024 by Write Publish
Located in a very convenient area in Long Island this old style cozy hotel is a surprise. Unlike large hotel, this hotel is very quiet and neat and ideal for a get away. Reasonably clean for its age and amenities are adequate. The hotel also provides daily room service which is a rarity these days.Rooms: Descent size. CleanSafety: The area was quiet but felt totally safe.Walkability: Large surrounding area for a nice walkFood & drinks: Not many selection but nice hot breakfast available.Noteworthy details: Very quite pleasant.
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March 2024 by Mike Green
I want to be upfront: my job keeps me in NYC for half the month, so when I say I've taken the time to write this review, it's because I truly believe this Hilton hotel deserves the recognition. Having stayed here for a total of 25 days now, I feel compelled to share my experience. I've frequented many Hilton-chain hotels, but this one stands out as my favorite.Let's talk about location - it's spot on! As any New Yorker knows, traffic is a constant challenge, but being situated on the Northside of L.I has been a game-changer for me during those hectic morning and afternoon rush hours. You're close enough to the city for convenience, yet just far enough to savor some peace and quiet. Plus, the added perk of the exterior outlets, that provide FREE electric/hybrid vehicle charging along the building is a fantastic bonus!Moving on to the staff - they're exceptional. Every single person you encounter greets you with a genuine smile and is eager to assist with anything you might need.And let's not forget about the rooms - they're impeccable! Should there ever be any issues with your accommodations, they're quick to address them, ensuring your satisfaction is their top priority. Additionally, if you opt for room service and specify a time frame, rest assured they'll be there promptly, all while maintaining a friendly demeanor.Overall, my experiences here have been nothing short of outstanding, and I wouldn't hesitate to recommend this hotel to anyone visiting NYC.
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February 2024 by Rhett Butler
Great location. Rooms are a little dated and beat up. Overall very beautiful hotel and the downstairs bar and restaurant was very nice.thanks!Nearby activities: bars and restaurants
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February 2024 by Edwin Luff
Clean, comfortable, value priced and a surprisingly good restaurant below with a very interesting global menu.
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February 2024 by Gwen Sciora
I go for the concerts at my father's placeFood & drinks: Try the pistachio tartufo
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January 2024 by B Travel mom
The rooms are very clean. Beds are very comfortable. The restaurant has extremely good food.Rooms: Very cozy, clean roomsFood & drinks: The bar had really good drinks, and the food was surprisingly amazing!
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January 2024 by Cal Tingey
Quiet, clean and safe. This place excels at meeting my criteria.They do have charging stations if you have an electric vehicle.
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December 2023 by Marilyn L
I kept coming back here, because the staff is really nice and I love their breakfast. However, my last experience was disappointing. The hotel restaurant is not very good at cooking meat well done. The berries were molded, so I asked for them to be replaced. They took the old dish, removed the molded berries, then brought back the old dish without the molded berries?♀️ who cares about the dish being contaminated with the molded berries, just eat it, is basically how that came off to me. Then, I called again, and they brought me other fruits, of which I was confused, because I wanted berries. They told me they thought I didn't like berries ?♀️?♀️. No, I just dont like molded berries!They supposedly upgraded me because I am a Diamond member. However, the upgrade looked like a downgrade. I wasn't sure what to think. Some wires were showing as shown in the picture. The hotel really needs to update its room electrical, heater, some furniture, etc.Apart from that, the room was clean, except the piece of paper on the closet floor. The front desk staff was helpful. The housekeeping staff were nice. The only main issue here was the restaurant staff who brought me my food and prepared my food. They need to be careful about what food they are giving to guests. Guests can get food poisoning! I shouldn't have to ask more than 3x for the food I ordered, and it not be molded! Yes, I dont like molded food! Sorry!
