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November 2023 by Christopher Rose
Went to the dealership on Saturday and found a nice Nissan Pickup for my wife. Joseph was our salesman and he went over the truck with us, put on a plate and off we went. While out for the drive they ran all our info and in return had decent numbers for us. We agreed and bought the truck. We were going to pick it up on Thursday of the following week after being detailed and everything but the wife’s truck broke down on her way to work Monday. I called Joseph and he said I’ll see what I can do. About 4:30 pm I got a call that the truck was ready and to come get it. They expedited everything and took great care of us. This was by far the fastest, easiest, and friendliest car buy experience I’ve ever had. I highly suggest you go visit Joe and the team!!!
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October 2023 by Marissa Riley
I bought my car from them less 3 weeks ago. Immediately about 2 days later, I noticed the transmission jumping and it having difficulty getting up hills. They tried to make me wait two days to schedule an appointment to even take it in. Then two days later the appointment still wasn't scheduled...They took it in for service after I actually began to cry because I'm a single mother and need to work. I put everything I had into buying this car. They finally took it in for service. I had to yell and explain that it wasn't unreasonable for me to want the issue addressed.They told me the next day to pick it up and it was fixed. I was surprised ...sure it needs a rebuild or new transmissionThey said it needed a flush and service, and when I asked for an invoice I was told it wasn't ready and needed to be emailed. Its been a week I called the next day because it began acting up again, they claim they have to make an appointment for the shop. They also don't answer because sales manager is unavailable. I know they're trying to wait out the 30 day warranty. If anything changes I will let you know...but I would certainly as of now say to stay away!!!!!!!! This is absolutely beyond upsetting. Yes, 110,000 miles. Well I guess lemon laws will protect me, its funny I was told LAST Monday you were working on the issue and preparing an invoice of the service provided. I have yet to receive a call or any invoice. This issue began and the car was brought in and I addressed these issues with you. But, still since Monday no call, no appointment scheduled. I have two small children you think my transmission and with my recent purchase this would be a little bit of a priority. I'm glad you can respond to my review because you surely can't give a call or be available to answer the phone. I just called again this morning. What are you expecting me to drive it till it breaks down and I can't get to work to pay for it, these issues began weeks ago!!!
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October 2023 by Patrick Fitzgerald
I worked with Joseph and had a good experience. I came in expecting a boxing match of shady salesmanship, but everything was up front and honest. I paid exactly what they noted as the price on their site and they threw in new tires, a spare, and a trade in cost that was more than reasonable.
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September 2023 by Dennis Mcglauflin
I recently bought a 2001 Jeep Wrangler Unlimited and not only could I not be happier with it but the staff was beyond helpful and my sales man Joe Pierna was not only kind but responsive and just downright real! Not a stereotypical sales guy. Thanks again Joe!
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August 2023 by Mason Hayes
I was in between a rock and a hard place when I reached out to mackeys! Immediately I was greeted by there amazing staff and Joe made the appointment process extremely flexible and upon arriving to the lot, I didn’t feel like a customer, Joe made me feel extremely calm and comfortable and offered amazing advice and guidance throughout the process. I would have never chose a different dealership being a first time car buyer. The vehicle that I went home with was in amazing shape and I haven’t stopped smiling since! Joe is the man and everyone in the Mackey staff is professional and personable couldn’t recommend them more!
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August 2023 by Will Friskey
Steve was great made experience enjoyable. Even came and picked me up so I could get my new ride 5 stars for sure for Steve all day. Will definitely go back
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August 2023 by Ellen Auclaire
Steve from Mackey Auto was very good he went above and beyond to help myself and my husband get a car he deserves double the bonus. Thank You Steve I would highly recommend Mackey Auto and Steve to people who are looking for a car or truck. Thank You Ellen and Phil Auclaire.
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August 2023 by Joyce Jones
Joseph has been totally awesome helped us in sale purchase of a great car for my son headed to college in 3 weeks. Came through like a champ, so appreciate your hard work in getting this ready.
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August 2023 by Norah Beckwith
Shout-out Joe p, made the car buying process easy and approachable which I really appreciated. He's a wild guy but I appreciated his charisma during such an arduous task (finding an affordable used car)
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May 2023 by Jimmie Pullar
I purchased a truck from Mackey automotive. I dealt with Joe and I couldn’t have had a better car buying experience. Joe was very friendly and personable, he went out of his way to satisfy all my requirements and made sure I was happy with every part of my new vehicle. The process was painless and prompt. I would recommend Joe and Mackey automotive to anyone.
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May 2023 by Charles Mabb
Bought a truck from these guys on January 6th, exactly 3 months and 900 miles later an hour into a 4 hour trip transmission in the truck starts slipping and shifting hard. Limp the truck home and call a local transmission shop to be told it needs a complete transmission rebuild. Called and talked to JB and was told that there was nothing they could do for me to help offset the 5k dollar fix. Was told that since I didn't purchase an extended warranty that I told them I wanted but wasn't offered, I was on my own. He also tried telling me it didn't need a rebuild it was just the fluid and I should change it, while also telling me it was a sealed unit. I've worked on vehicles for over 15 years and never seen a Chevrolet pickup with a sealed transmission. Long story short, after a 5k dollar rebuild, and getting no semblance of care from these guys, I wouldn't buy a tricycle from these clowns.
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May 2023 by Chester Prouty
I had a great experience buying my new vehicle from Joe P. No pressure, moved at a speed that was comfortable for me, a wide range of options to fit everyones price points and needs. Really reccomend these guys if you are looking for a new vehicle.
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May 2023 by Terence C.
these guys r all a bunch of liars and they dont know trere ass from a hole in the ground.. if ur smart stay the hell away
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May 2023 by Jeff J.
I had an issue that developed after the sale and it was quickly and professionally taken care of.
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May 2023 by Jeff S.
They took care of an issue that popped up later and handled it quickly and professionally.
