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February 2024 by Levi B.
Horrible company. They are not honest people. Charging 500.00 for a class that is 250-300 everywhere else in the state. The owner flat out lied to me. I recommend going to American Firearms Training Academy they will even give you 50.00 off a gun taking the course which was excellant. If I could put down a ZERO I would.
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October 2023 by Captain close-call
Great guys, and prices are still normal unlike alot of places that have skyrocketed
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September 2023 by Anthony Wong
Hands down one of the best shops around! Super helpful and extremely knowledgeable on everything I needed. All the employees are just the best! Will shop and come back again! 5 stars all around! ⭐⭐⭐⭐⭐
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September 2023 by Randy Marshall
Needed night sights replaced on my SIG weapon did an excellent job tried range out to check sights after tiniest adjustment right on the money very helpful and knowledgeable
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September 2023 by Douglas McCann
These guys are very knowledgeable they helped my fiancé pick her first pistol
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July 2023 by Eric McMahon
I have had the pleasure of being a customer for years and I must say that my experiences have exceeded all expectations. I am always greeted by friendly and knowledgeable staff who are genuinely passionate about firearms and ensuring customer satisfaction. They patiently answered all my questions, provided valuable insights, and helped me find the perfect firearms that suited my needs. Their expertise and guidance were instrumental in making an informed decision. Thank you all!
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June 2023 by Adam C
Brought a Remington 7600 to them to have the action tube unthreaded to replace an o-ring. Remington uses some type of permanent thread locker on this part from the factory. Before bringing the rifle in, I marked the tube with a paint marker so I could re-tighten it to the same spot during reassembly. He takes my gun to the back and brings it back out and says he can't get it to budge, and walks away. I look at the paint mark and see it was about 1/8 turn from where I had it marked. After getting his attention again, I told him he moved it and he said I'll try again. He came back out and said nope "I broke my tool it's not coming off", then walked away again. Feeling like I'm just a problem for him at this point I go out to my car. Before locking my gun up I take another look at the paint marks, and realize he was tightening the tube even more instead of loosening it! I watched 3 different disassembly videos to confirm this before going back in. When I go back in to show him, instead of admitting he made a mistake, he doesn't even come out of the back to talk to me, and the guy at the desk just looks at me and says yea I don't know what to tell you. What an absolute joke! Do yourself a favor and go to Saratoga SWAT. Everything's cheaper, and the staff actually addresses your questions and concerns. Zacks Sports also turned in all the gun stores doing business during the pandemic when people needed stuff. Something to think about. They'll never get another cent from me.
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May 2023 by Kevin Mitchell
Everyone there was nice but they charge 500 dollars for an 18 hour course when there is no reason to charge that much... the gun range in lake george is 200 dollars cheaper
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April 2023 by Lisanne Fredericksen
Professional, courteous, and willing to genuinely understand concerns and make recommendations. Fair pricing, and extremely knowledgeable. I connected to some state mandated courses through them as well, they helped me through permitting processes, etc. Always great doing business with this team.
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March 2023 by Mike Smith
This place is just the best. The guys are always super friendly and willing to answer all questions. Prices on everything are super reasonable, even in this market.
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February 2023 by Paul Mauricio
Had a great buying experience here at Zack’s ,The staff are knowledgeable, professional, and are very patient. I would highly recommend them to anyone
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February 2023 by Kyle Y.
Friendly, knowledgeable staff. Very clean indoor range.
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November 2022 by Thomas Morris
As a first time rifle buyer, I appreciated the time the guys spent over with all my questions. Really made me feel comfortable spending hard earned money on beautiful tool that will be passed down to the future generations of my family.Despite being understaffed, they were still efficient at getting to all their customers in and out as fast as possible.
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September 2022 by Ronni Aragona
Customer service was poor. The individual we dealt with did not give us a name. He was very short and dismissive.
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August 2022 by Jordan
I went shooting with my family, most of whom were first timers, and I expected it to be a little rough. I couldn't be more wrong. The staff was super friendly and accommodating. I had a great time and definitely plan on making a return.
