Ray's Appliance Sales and Service is a family-owned business that has served the North Country, including Rouses Point, Alburg, Champlain, and surrounding areas, since 1988. Customers consistently report great experiences, describing the service as unmatched, super knowledgeable, fast, professional, and accommodating. They are highlighted as a huge asset to the area. Reviews demonstrate their exceptional reliability and customer care. They provide same-day or next-day service, often arriving within hours of a call to repair or replace appliances like refrigerators, stoves, and dishwashers. Their professionalism and genuine concern make customers feel very comfortable, especially when handling problems that do not go according to plan. Technicians are noted for being courteous, quiet, and going above and beyond, such as moving all food from an old fridge to a new one. From purchase to delivery, the service is very kind and earns high praise, with many customers stating they will no longer use big box stores. The business is widely recommended by neighbors for both appliance sales and service, with many expressing they are forever grateful to this wonderful, amazing small business.
Ray’s is a huge asset to our area! I woke up to my fridge not working. I called Ray’s and they were at the house and had my fridge working within 3 hours from my call. They are super knowledgeable and their service is unmatched. Thank you Ray’s!!
January 2025
What a great experience we had purchasing our stove and refrigerator! From the purchase to the delivery, they deserve 10 stars! Very kind and accommodating. No more big box purchases for us!
May 2024
Total honest local business. Fixed my washing machine. Super fast honest service. Shop local !
