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August 2023 by Robert Farnham
So happy with how these turned out, thank you for working with me across the country!My railing not installed yet in the photo, but so happy with this product!
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June 2023 by Jodi Pederson
The team was great to work with, and they were clear on the requirements of what they needed, and the installation instructions were great. We had one small issue missing minor parts, and they quickly rectified it. We love the finished product!
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June 2023 by RS Weir
Keuka produced a beautiful 316 stainless railing system for a sensitive project we did.Good shop drawings and clear instructions; very straightforward installation process.Strongly recommend them.
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May 2023 by David VanDerEems
Installed the railings inside and out of the house, Jason and Dan were easy to work with and take time to understand your needs and wants. Added Black cables in the house and it really sets off the look. Highly recommend you will not be disappointed.Wanted to update and after 3 years the Railings looks and works great ! Both the indoor Black cable and external continue to be the conversation piece when we have guest. Such a great product !
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April 2023 by Darrell A.
***BEWARE*** The experience with Keuka Studios was a total disaster and disappointment. Jason White was verbally combative, abusive, and vulgar. Jason White was using profanity, dropping F bombs with rage towards me, (the customer) when seeking clarification on a sizing issue in the field with stair posts.Keuka Studios had made several errors in the dimensions regarding the stair posts. The correct dimensions had been provided on numerous occasions to Jason White, Engo Wenzel, and Daniel White, yet they still got it wrong. Daniel White tried to cover up their mistakes by changing the original plans, and passing off the doctored plans as if they were the originals, after the fact. Daniel's intent to deceive to not incur costs for their errors is the definition of fraud. When I brought this fraudulent action to Daniel's attention he took it even further stating these were the agreed upon drawings, and yet I had never seen those drawings before, with those doctored dimensions that were never used previously. As if I don't have the original dimensions and drawings for comparison. We are not talking a fraction of an inch here, but dimensions measurable in feet.The stair post dimensions were so badly bumbled the posts would not even mount correctly on the stringers, failing inspection. Not only did I have to rebuild oversize stringers, the entire stair pad had to be demoed and rebuilt, as well as several tons of additional dirt excavated and regraded at the cost of thousands of dollars.Keuka Studios was completely and complicity negligent, and only concerned with covering up their errors. This company has dishonest, incompetent, inarticulate people; I would not recommend.
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April 2023 by Joseph Mazzella
I'm writing this review 12 years after having Keuka make railings for both my inside and outside spaces. Design and installation was downright pleasurable, as they helped us pick what was right for the space and our tastes. But my point in doing this now is to say that more than a decade later everything looks as good as the day it was installed. Not just that their designs are timeless, but the outside railings have weathered a dozen harsh, Atlantic seaside, windy and wet years and retained their beautiful finish. And their followup with the most minor of upkeep (tightening a couple of cables after a decade) was immediate and attentive. I can't recommend them highly enough.
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February 2023 by Chris Maddox
Amazing! Was looking for months for the right deck railing that would showcase the modern design of the house and not interfere with the view. It was exactly what I was looking for. The team at Keuka Studios was professional, consultative, and knew exactly how to get the best out of my project. Would use them again for other projects and highly recommend you speak with them about yours.
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September 2022 by Steve Konold
Great railing system and good customer service--glad I went with them for our new build. Custom welded posts, good hardwood handrail, and good cable tensioning system--all better than what I found elsewhere.
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September 2022 by Mike Necci
Keuka Studios delivers a high quality product at a competitive price. Who knew that there was a world-class operation right here in our own backyard! The options available are almost endless and the product that was delivered to us was flawless. Look no further than Keuka Studios for your next project!
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September 2022 by Thomas Bolduc
Keuka Studios designed and fabricated a beautiful and functional staircase to replace the unsightly and poorly constructed original winder stairs in our home.Communication and collaboration with Keuka was excellent.We are thrilled with our new stairs. Expectations exceeded!
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September 2022 by James C. Erb
JCE Construction LLC is a Design/Builder/Developer in Massachusetts in business 40 Years. We have been working with Keuka Studios for 3 years now, going into our 4th project. I first approached them 3 years ago with 2 visits to their manufacturing facility in Rush NY with an idea to build an arched floating staircase and the relationship was created between Dan, Jason and Jeanne. The workmanship is second to none, I'm a perfectionist when it come to my design/work and Keuka Studios hasn't let me Down. We have 1 project in the Gallery with 2 projects soon to be completed to add to their gallery and a 4th in the design stage. The Keuka Team is on the top of their game when it comes to providing a Great produce and on time. I proud to say I'm a dear customer. Keuka Studios will always be in my construction designs as a developer.
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September 2021 by Scott Lawrence
They worked with me to design a solution for a new balcony rail in my home, including customizing mounting to accommodate difficult access to one post base. Very helpful dealing with my DIY questions, and very quick to correct a minor omission in the first shipment (fast enough that it didn’t affect our project time). Altogether a great experience and we are absolutely delighted with the results!
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September 2020 by Mike Walsh
As a general contractor in upstate NY, my team was impressed with the overall quality of the product. The welds looked great, the parts and pieces all fit nicely and installation was generally trouble free. I cannot say that happens very often, especially when using a product and vendor that we haven't worked with before. From a budget perspective, I thought Keuka's product was a great value for the overall quality. They have a good niche here, offering a mostly custom system using standardized parts, at a better price point than our local custom fabricators can offer. The quality far surpasses their off the shelf competitors you find at local lumber yards or online, and provides a good in between price point between those companies and local custom fabricators. Keuka also stuck to the original quote, even though I'm sure material prices went up between the initial quote and fabrication. I wouldn't hesitate to use their product again if the opportunity arises. Again, I honestly do not say that often with many products.
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September 2020 by Janet Reinhart
We are delighted with our deck railing system and spiral stairs. The Keuka team did a fantastic job integrating the two. Jason and Ben were outstanding working with us and our contractor - providing clear installation directions and always available to consult on technical issues and building code concerns.It was exciting to see a time-laps video of our stairs being assembled and disassembled before it was all packed up for shipping! And, the detail to packing each component was amazing - not a scratch, dent, or ding.Of all the systems we looked at, Keuka had the most distinctive and well designed options. Neighbors, and even strangers, have been very complimentary.Marion, MA
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September 2020 by Dennis
From the start, Jason and Keuka were excellent to work with. The design and quality of the product is outstanding and it has added a beautiful new dimension to my outdoor living space. It was especially gratifying to find how quickly Jason recently responded to a broken cable (not a quality issue!) and sent the parts needed to do the repair.
