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August 2023 by Tom Masseth
I recently rented a unit at the Rush Storage Mall. I went to retrieve some items and found that there was 1/2 inch of water in the unit. I called and let the “answering service” know the situation. Never heard back so I went again to my unit and saw less water but still some. I called again and was told that the manager would contact me but they didn’t know when. I went back to my unit today while it was raining and opened it to find more water. It started to pour rain and I could see that the gutters over my unit are plugged so the rain is spilling over the gutter, hitting the concrete pad and flowing into the unit. My stored items are being destroyed and no one seems to want to return my calls. This is so unacceptable.
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December 2022 by Ruby Lester
Very helpful,Tenant there for over 10 years.never have to worry about your belongings.
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June 2021 by Kimberly Mryglod
Very helpful
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September 2019 by Ken Goff
Clean and dry units
