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October 2023 by James Shanley
Great pricing, wonderful selection & helpful salespeople. What's not to like?
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October 2023 by Timothy Schilling
I went here for the first time and had a terrible experience. When my bottles were packed up, one extremely small piece of cardboard was used to prevent my larger bottles from breaking. If I had seen how small the piece of cardboard was, I would have requested something entirely different. Unfortunately, I discovered how small the piece of cardboard was when the bottles broke on my way home. When I spoke with them about what had happened they didn't care one bit about my experience and told me that I assume all the risk once I leave the store. If you decide to purchase from them I would recommend making sure they use much bigger pieces of cardboard so nothing breaks in your car.
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August 2023 by Luiz Bernardes
It’s really hard to get in touch with them. Already tried email and even instagram. Nothing works.
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August 2023 by Michael S.
Nice store with limited inventory with a Captive customer base in a high end neighborhood. Going to ACME and paid $17.99, which is a ridiculous price for a 1.5 L Woodbridge Chardonnay that normally sells for $12.99 per bottle in a less Bougee neighborhood.
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August 2023 by Scott Handelman
Great little shop. Great selection. Would highly recommend.
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June 2022 by Shawn Wells
I was there looking for a specific wine for a dinner. They didn’t have what I wanted but the gentleman at the front offered several selections of comparable taste. The one I ended up choosing was a hit at the dinner and I enjoyed it more than the original wine I was looking for (a white Montrachet hard to find.) Honestly, five star gold service all around. I plan on shopping here in the future.
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June 2022 by Chris
This shop often has the best price in the country on many bottles I’m looking for. It is very convenient that they are fairly close to me. As opposed to what some reviewers said, I rarely have bottles unavailable. And of those, most are labeled as such and are in stock quickly.
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June 2022 by Dot M.
What an unpleasant and unfriendly place. When I came in, only one other customer was there--checking out--commenting on how empty the store was. Neither of the 2 staff members asked if they could help me and, when I asked where I'd find what I was looking for, one of them pointed me to the back of the store. At checkout, this person was silent, unsmiling.... How odd. This was my first time visiting this store. It will be the last. Just awful.
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March 2022 by Paul Cirangle
Similar to other reviewers, this place doesn't actually stock the wines that they advertise. They bait you in online, charge your credit card and then days later tell you the wine is unavailable. If you're really serious about wine avoid this place and shop at somewhere reputable.
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February 2022 by JEFF BLOOM
I placed an order, then asked to add more to my order. The communication and service was outstanding, prompt and professional. Shipment arrived today, well packed and I am inquiring about another order - Thank you!
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December 2021 by David Bauer
They don't have the wines they advertise. I had to exchange several emails with them to order the wines as advertised on their site. Later vintages were the same price. I ended up purchasing from another company that correctly advertised and sold what I purchased, and shipped with no emails. Rye Brook wasted my time, and that's disappointing.
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September 2021 by Derek Kaufman
They post shadow inventory on their website that they don't own - very deceptive
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August 2021 by Aine OFlynn
The best customer service - personalized, friendly and very efficient! Great selection and knowledgeable staff!
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May 2021 by Joe Hasselt
MOST OVERPRICED STORE IN WESTCHESTER!!! STAY AWAY!!!!!
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February 2021 by Joe N.
This was the most baffling shopping experience in a wine store of maybe ever. I walk in and there are two sales people and not one of them would help me. They had staff favorite features at the front of the store without prices. The entire shelf set was a mishmash of different wines without categories or accurate prices. When you find a wine of interest good luck finding the price.I I asked how do people understand what a bottle of wine costs? The clerk responded people just like too browse. My time and your time are clearly worth more than that.