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January 2024 by liam wayne
I recently bought my boat from Great Oak Marina and the family ownership adds a special touch to the entire experience. The personal attention and commitment to customer satisfaction make it a standout choice for anyone in search of a quality place to buy a boat. Best dealer on Long Island for sure and would recommend to anyone I know! Jimmy is the best!
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December 2023 by Pete
I have been looking at upgrading my boat and am interested in FW. Phil has been nothing short of spectacular. He is attentive, personable, responds to texts and emails and has been a pleasure to work with. Should I make the change, I will be sure to update the review as well to reflect purchasing, etc. via this company.UPDATE: Phil once again went above and beyond. He cut a trip short and also came in when dealership was closed, trailered the boat for a third time to take me out to test the boat. He is truly a professional who will go above and beyond to ensure that you, the customer, is happy. Billy is awesome as well. So very personable.I purchased from them and look forward to many years of excellent service. My previous dealer was horrific. A truly night and day experience. Thanks again, Phil.
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September 2023 by Christy S.
The absolute worse! We purchased our engine from them and now that it needs repair - they want nothing to do with it. There are not many Evinrude dealers left since they went out of business, and now since Great Oak refuses to work on them - we're screwed. I'm sure they sold us the engine knowing that Evinrude was going out of business - I wouldn't put anything past them!
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July 2023 by Joe Wash
I want to thank the guys, Billy, Jimmy, and Jason, at Great Oak Marina for their exemplary customer service. I brought my boat in on Fourth of July weekend with three problems. They repaired those and found two other problems that I was not aware of. All the repairs were made, and I got my boat back in less than a week! Thanks guys!!
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March 2023 by Kenneth Shane
Great place, and great staff
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February 2023 by Gary Guiseppone
My first boat purchase last year was exactly what everyone told me it would be. A real learning curve. I wasn't the easiest person to deal with by far.Great Oak however has stood by their great reputation while teaching me the ins, outs, ups and downs of boat ownership.They just instantly came through for me with an important warranty issue at a critical time.If I'm giving them high praise, then you can bank on them with the purchase and service of your next boat.
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February 2023 by Margaret Samartano
Excellent experience worth the trip.
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February 2022 by Bailey Kaiserman
If I could give Great Oak 20 stars I would! Excellent family owned business that wants to find you the best fit boat for the best price! Thank you Great Oak!
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February 2022 by Brittany Coughlin
Great people and always do what they can do give you the best service. I highly recommend working with them!! They have always been so kind and friendly to my family and I.
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February 2022 by Zach Bensin
I guess these guys have steered more towards sales than service lately. There was a lot of “hopefully next week” answers when we had our boat overhauled, along with a lot of unreturned calls. It’s running okay again, but after telling them to fix anything and clean everything including the engine compartment, we got it back with the ignition switch broken and a still-dirty compartment. I took care of the rest myself since they couldn’t be bothered with it…
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February 2022 by Charles Roggenkamp
Always does the job right the first time, Jason is great to deal with
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February 2022 by Andrew Ehrlich
What a great boat dealership and parts Department. This marina is family run and has been around forever. I bought a 22' Striper 2 years ago from them. Ant warranty issues they took care of instantly, without questions. I even did winter storage with them. If you're looking for a boat call Jimmy and Billy. You won't be disappointed
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February 2022 by Joyce Emma
We have been customers of Great oak Marina for over 20 years. They are a Family owned business with the best customer service. I would recomend visiting the marina if you are looking to purchase a boat, very friendly sales staff!