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September 2025 by Arvin Taveras
Great Customer Service, same day appointment and clean service of my front windshield replacement.
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September 2025 by Howard Bernstein
Easy appointment, great staff...made my life easier.
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August 2024 by Max Houghsteen
The rep came out to my vehicle, he said the windshield are has to be prep . That he could do that for a cash payment. And I will have to call safelite to get a new appointment and then I could use my full coverage insurance
What the …..!!!!!!!!!!!!!!
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July 2024 by Kathryn
Sergio was very professional and efficient!! Highly recommend safelite!
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May 2024 by Joe G
Great work on my moms windshield
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April 2024 by frankie garafola
First time using this location and unfortunately can’t recommend them. Leaking windshield with gaps, excess silicone that dripped all throughout my car, even damaged my paint on the outside of my car. It seems they send out technicians that aren’t properly trained.
I reached out to the technician and was told he was going to inform a manager and have someone follow up and just completely ignored me. If you don’t want your car damaged please choose another windshield repair company.
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April 2024 by Kar Smithtown, NY
Excellent service. I had to bring my car in because I have a special windshield. It was done quicker than I thought and it's perfect.
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March 2024 by Sumair Khan
Highly recommend person at the reception was very professional
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February 2024 by Brian Loiacono
An amazing experience with this Safelite team. Specifically from Joseph who visited me at my home, to Dan who finished the job in the shop due to their procurement of a needed regulator, the job was flawless. I highly recommend this retail store to everyone.
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February 2024 by Andrew Nemeti
The guys did a great job on my windshield replacement this morning. Was in and out quick. Thanks!
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January 2024 by Tony Li
Was able to make an appointment very quickly online and the full replacement was done under an hour.
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November 2023 by shannon carlson
Amazing customer service and replaced my windshield quickly and efficiently. Definitely recommend the Saint James safelite!
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October 2023 by Fred Cain
Edit: in response to safelite. It would be great to let your customers know if this happens. Also, please train your staff who answer phones with better customer support or hire some one who isn’t snippy with an attitude right off the bat. Since I highly doubt you’ll pay for the sticker and I won’t be able to get the 10 dollars I tipped back, it just sucks that this was the experience I had.Review:Job got done but the customer service is lacking. had to have them come to my house. They replaced the windshield and told me all was good to go. I noticed while driving the inspection sticker said void. This wasn’t mentioned to me, so it’s lucky I noticed it.I called about it and got a rude and disrespectful woman on the phone who was just talking down to me. She said it would be around 14 dollars to get a new inspection sticker and I asked where do I send the receipt for that she got even snottier and that it’s my fault and they won’t do anything.Luckily another woman called me and gave me the correct info and that it is only 2 dollars. She even informed that the person who did the windshield replacement should of been able to move the sticker with out voiding it and if it did get voided he should of informed me.Seems people are just either disorganized or don’t really care too much. Wish I could get my 10 dollar tip back.
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October 2023 by Neil Rodgers
Dropped my car off early. They told me it would be about an hour to 90 minutes. They texted me about 70 minutes later. Picked my car up, everything looked good, rear view mirror, ezpass and stickers. Even my oil change reminder was transferred. I will use the St James location again if needed.
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September 2023 by Harrison Nicastro
Ruined my car and passed it off to the dealership, saying "not my problem"
