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September 2023 by Kar Smithtown, NY
⭐⭐⭐⭐⭐ EXCELLENT and SUPERB SERVICE BY REAL PROFESSIONALS with Many Years of experience.I've been going to the Hauppauge Animal Hospital as long as my parents have. Probably since they opened; maybe in the late '60s. I had my first visit at St. James Animal Hospital last week. It was a very, very important and emotional appointment. It was on Sept 1st, Friday evening when they were about to close & it was Labor Day weekend. I was really taking back that Noone was rushing to leave even though they closed.They treated me and my pet like Gold. The office and examination rooms are So clean - I don't how that's even possible after being open all day. I was just Very impressed with all of the staff and the Veterinarians. Thank you for taking care of my sweet dog.???♥️ ?BTW I don't understand why somebody would give one star ⭐I'd like to give the benefit of the doubt, My first visit was amazing. So, No offense, but I'm thinking it's their problem. Seems like a lot of people don't have any appreciation for people that work hard and try to do the best at their jobs. Maybe that person is just a constant complainer and it shows. What do you expect? If it's really true what you say about them not responding, there must be a valid reason. Or Maybe ? maybe that person shouldn't take their misery out on other people. My life isn't easy and I am often feeling misery. I definitely Do Not take it out with me or take it out on anyone that's providing a service to me.I had a horrible smoothie recently and I Wouldn't give them one star. And I was pretty upset. They had just opened and I saw how the new hires were struggling. There's no manager around. I'll either never go back or I will go back And mention it to them - and Give them a second shot.It's only fair...
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August 2023 by Katherine
We love doctor Star and his staff. They always make our pups feel welcome and special. Dr Star has been great working with our pup who has had multiple issues in his short 3 year life and working with his heart and internal medicine doctors. Anytime we go to a specialist appointment the office calls and checks on him to make sure he's OK.
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August 2023 by Robert M (911)
Update: after seeing my review St James Animal Hospital decided it best not to reply, not to call or communicate in any way. Horrible business.Instead the gave me the finger by sending me copies of my pets records. I always find, if someone is too nice they are hiding another something. I found it!Look around first!After speaking to my pet insurance company, I got taken!Human Doctors can only charge charges so much. Veterinary can charge charges to whatever they want. This is what happened. After $1005 I figured my insurance would cover it so I didn’t care much. It ended up costing me $700.The insurance company has not changed their payout but the Vet massively increased their prices, that is the facts.I love my dog but other vets can do the same for much less. Again, look around, ask friends or spend money on ridiculous charges.My other two family members had the same experience here and have switched as well.
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August 2023 by Sabine Jianette
Like going to see an old time country doctor. Caring compassionate staff and vet. So much happier here than at my last vet. Highly recommend.
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August 2023 by Desiree Walters
Phenomenal staff and great customer service! They helped my Hippo when she decided to try and eat a spicy fly, again. Would 100% recommend!
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June 2023 by Michael Talento
Have been going to St. James Animal for over 20 years and been xtremely happy with the care.
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April 2023 by Roberta
Dr. Star and his entire staff deserve all the praise in the world. We've been taking our dog here for almost 10 years and while our commute is long, we would never go anywhere else. Dr. Star is the most, caring, competent, and understanding doc we have ever met. He explains all his examinations/treatments and takes his time to answer all questions. He and his staff have responded to emergency calls, fixed multiple problems with pharmacies, and have even offered to stay late to accommodate us. (Oadie loves them too) Highly recommend St. James Animal Hospital for all your pet care needs!
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April 2023 by Nick Caravella
Dr Star and his staff at the St. James Animal Hospital were very professional, as always during our visit.I highly recommend them.
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March 2023 by Dani White
The staff is so warm and friendly and Dr. Star was extremely patient with my very nippy mixed Dalmatian puppy Betty White. Thanks to some tips and tricks, she’s already behaving better.
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February 2023 by beth marcello
Today was my second visit with my new puppy . Dr Star is so kind, informative and patient. Everyone from Dr Star, the nurses, and the front desk staff were so incredibly friendly and made me and George Bailey feel very comfortable thank you everyone for a very smooth visit.
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January 2023 by La'Sone K
Dr. Star and the entire staff at St. James Animal Hospital are very cordial and professional and they really care about your pet. Dr. Star takes the time to thoroughly examine your pet and explain everything to you in a clear and concise manner, taking care to make sure that you understand. My pup has been going to Dr. Star since I received her for 6 years and the practice has been very accommodating during emergencies and any concerns that I have had. I am more than pleased with the St. James Animal Hospital and would recommend them to anyone that inquires!
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January 2023 by John Harrison
Very neat, friendly and informative office. Great experience for my puppy’s first visit.
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November 2022 by Jose Valdivieso
Great staff and Dr. Starr is very caring and affectionate towards my two dogs
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October 2022 by Kelly H.
This Veterinary Animal Hospital in St. James NY is by far thee worst place to take your pet. First off the Vet Dr Star is lazy and over charges. Secondly, the office manager Darlene loves drama and belittles staff which are mostly young aspiring Vet Techs. The assistants do work hard, but are poorly trained by Vet (no fault of their own) I've been there only a few times to find them unorganized, not sanitary & down right unprofessional. I would not recommend this hospital if you love your pet!
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August 2022 by Thomas Allegra
First time with our new puppy and had a great experience with Dr and staff. Being in the health field as a pharmacist, saw this veterinary practice run very professionally.
