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June 2023 by Faith Morey
Stephanie (postmaster) gets way overpaid. I understand in a bigger city where there are several employees. But, there are only two here. One in office as desk clerk and mail carrier. Stephanie spends most of her time gossiping with Elaine who is desk clerk. Smaller areas should not get same rate of pay as big city postmasters. Cutting her pay in half would still be over payment for what little work she does. Carriers could use some of the over pay that she gets. They do ALL the work. Outside in the rain, snow, cold, extreme heat. All the while Elaine and Stephanie sit inside, nice and cozy, gossiping. And if you need help with anything, Stephanie doesn't do anymore than what we ourselves can't do. I called when packages were not moving and all she did was the same as I did.... looked up tracking and told me what it said. So I stopped calling her because I thought she could make a call and find out what was going on. Too much work for her, I guess. Then for years I kept getting stuff stolen from St. Johnsville Post office. I know for a fact that is where it was stolen, no matter what nonsense Elaine's excuses were for what might have happened. LAME. Every package that was stolen would show online that it never got to the St. Johnsville post office, when in fact it DID get there but didn't make it past there and so someone from there was stealing my packages. So I started requesting count, which Nan was really good about so that we both agreed on how many were dropped off and she would give me a receipt of the count. However Stephanie was covering one day and refused to do the count and/or give a receipt of the packages. So leaves me to wonder if it was their postmaster who is extremely overpaid but apparently thinks it's not enough. Get rid of her. This is a post I should leave for the headquarters. Not sure what good it will do though because Stephanie has no care if you threaten with phone calls or spreading it on social media. She said "Go ahead" to both. One day she'll care. When? is the big question.
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October 2022 by D C
This is a well-run post office with a competent staff.
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April 2021 by John Christman
Never had an issue, I set it up where they call me to pick up my packages, so I get it and it helps them out. Love this post office. I had massive issues with a bigger post office at my previous address
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October 2020 by kara neet-marsh
Impeccable delivery service,when it's the woman who drives the maroon Honda. (Packages are literally tossed by the guy,who is a substitute driver) Great customer service at the window in the lobby. As far as I'm concerned, above and beyond service for a rural area!!
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June 2020 by John Welch
Never had an issue, I set it up where they call me to pick up my packages, so I get it and it helps them out. Love this post office. I had massive issues with a bigger post office at my previous address
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March 2019 by Kari Duesler
Two Saturdays in a row I was expecting packages to be delivered and I get a notice 4 hours after the supposed delivery attempt stating they were unable to deliver for whatever reason...(I was home both days) I get that Saturdays are a substitute driver however; if you do not want to do your job, I'm sure there are more than capable people in line that would have no problem reading an address and delivering the mail correctly and on time. Not once during the week have I ran into this issue. Unbelievable.
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February 2019 by Darryn Mereness
Again...no package delivered. 2 packages due today and yet again...nothing. they delivered my letters then wrote that the same mailbox was inaccessible...huh???!!!! Some days I get mail on Sunday, some days none at all.... this is getting ridiculous.
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November 2018 by Krista Angus
Just got off the phone with a lady, I think her name is Nan or Ann??? At least that's what it sounded like. She was very rude!! All I said was I just wanted to check to see if a package I put in my mailbox was picked up because usually I get a notification right away. And she said WHEN?!! WHAT IS YOUR ADDRESS?!! Very snotty like. This isn't the first time I've dealt with someone rude and snotty at this facility. Either the employees at this post office need some customer service training or maybe they should just start over from scratch and get some new people in there that aren't nasty and rude.
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July 2018 by rachel clark
The new mail people are horrible, all they do is complain about people's properties. Maybe they should do their job instead of looking for ways to get Out of it!!!
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June 2018 by Jimmy Mosh
Extremely slow delivery for such a small town.
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December 2017 by Richelle
Your carrier for our route is a liar!!! Said our front door wasn't accessible and yet we have had no problem getting in or out all day. We have been waiting on a Christmas present for our girls since the 16tj and it was supposed to be delivered today. Now it won't be here Christmas morning!!!! Your carrier should be ashamed for lying!!!
