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November 2023 by Craig Vecellio
Rude and lazy!I'm a tenant at the lot on Owens Way in Bradford. With many extra trailers currently dropped there, parking can be very tight. The last couple spots are comparable to maneuvering from a two-lane city street around a 90° turn onto another two-lane city street. To work around this, you have to approach across the front of the dropped trailers to bring the tail of your own trailer off the road for some angle setting up to jackknife in. As I was pulling in, there was a disabled trailer across the dropped trailers and your driver parked beside it. With those trucks there, I was unable to get off the road as I described, so I continued past and tried to back in directly from the street. There was not enough room to do this, and your driver had not started working yet, so I stopped to ask your driver if he would move forward for just a moment so that I could use that space to maneuver. The smart, simple, and professional thing to do would have been to move forward to let me set up. It would have taken less than a minute. Instead, your driver got out and started yelling at me. I tried to explain what I was doing, and he insisted yelling at me to jackknife in, which I was already trying to do, but he was parked in a way that blocked my setup. Not satisfied, he chased me back to the cab of my truck! Once safely inside the cab, I told them that if he didn't want to move so that I could maneuver, I would be happy to park around him and he could sit there through the weekend. That motivated him to do his job.
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August 2023 by Marylou Persons
Super fast tow. Reasonable price.very helpfully staff.
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August 2023 by Patricia Elliott
I was on vacation from out of state and was rear ended in my rental. BKG towed the vehicle away from the scene. They said they would even tow it three states away to get it back to the rental facility (luckily this wasn’t necessary). Each time I spoke with anyone from their office, they were kind and professional. I highly recommend BKG.
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July 2023 by cindy erhart
They returned my call quickly and was very helpful
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March 2023 by Sam Sladoje
We got an OOS DOT inspection in the middle of no where and thank God we found these guys. They came out right away, got all of our DOT violations taken care of and gave us very fair pricing. Thank you once again!!Services: Tires
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February 2023 by asad kohkan
$702 to tow a Honda pilot from Salamanca to Jamestown, that tells you everything about them .
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January 2023 by Nicole Kelledy
Kenny is an awesome guy! He was very knowledgeable and helpful in our situation. We will never forget how you helped us!
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October 2022 by Dilmurod Ismailov
I paid for the work $ 1200 for the replacement of the radiator Total $ 3412.51 mechanics did not work professionally after replacing the radiator there was a leak and I went to the truck again and fixed the leaksI do not advise anyone
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September 2022 by Donny Dew
Lot of work they can't do for the semis. That hurts the ratings.
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August 2022 by Sher Singh
Stay away from them .. i called for coolant leakage mechanic didn’t even come there where my truck breakdown asking me you come at some location when i reached there he said I don’t have right part and he just tape it then asked me your bill is 324$us.no one told me about charges and even i sent the picture from part still when mechanic came he said I don’t have right part.. I don’t know how much companies charge on call but just to come and tape part and ask 324 that is too much.. and when i just drive 15 miles i got same problem had to spent whole night on road.. my company agreed on 270$ cause don’t want to spend whole night just to argue.
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July 2022 by D D
These guys changed the price and added fees towards the end of the bill. He was also incredibly rude on the phone.
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March 2022 by AMS LOGISTICS
Great people came out and repaired a flat my truck had in a timely and professional manner. Would definitely use them again for any breakdown issues off the I-86. HIGHLY RECOMMEND!
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February 2022 by Nora Buchman (Nora)
Bless these people for getting us out of a ditch on the side of a dirt road in the pitch black when absolutely no other tow company would do it. Both guys were very nice and professional, got the car out with no damage.
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November 2021 by Nora Bee (Noura)
Bless these people for getting us out of a ditch on the side of a dirt road in the pitch black when absolutely no other tow company would do it. Both guys where very nice and professional, got the car out with no damage.
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October 2021 by Scott B
Kenny and son quite experienced, helpful and offered suggestions for maintaining and repairing. Honest and hard working, these mechanics are the fiber that binds transportation in commerce and for us, recreation. An outstanding example of good work ethics.
