-
July 2022 by Julia McCauley
I called for a storage unit and 1 was available.I went directly to meet with Bob.We went over the paperwork. I gave him a bank card. *HE * wrote the card information down.I signed the contract and left.I get a call aprox a half hr later from Bob saying my card was declined. He proceeded to tell me he didn't need a hard time like this. I said I apologize maybe we should have waited for it to clear before I left .I immediately checked my card and called Bob back. There was more than enough on the card.I said I'd be right up to clear it up for payment.I enter his office and he immediately gives me a hard time about this issue.I said Sr. It was not my intent to make this difficult. I offered to show my balance on the card. He didn't care what my intentions were he didn't need the hassle..he said.Now I'm startled, flustered and I give him another card not realizing It was an expired card ... my mistake.I go to give him the correct card and he Got so rude I was in tears.Insulted me and accused me of playing games and it was " obvious I HAD NO MONEY " HE didn't care what the problem was he said.I was mortified as he told me he didn't want my business and to leave.I got in my car so embarrassment only to find the error was his when he ran my original card !!!!*****HE WROTE THE WRONG EXPIRATION DATE 10/22 ON THE PAPERWORK !!!******It's supposed to be 9/22I called and left message about his error. No response !!!!PROFESSIONALLY HE SHOULD HAVE APOLOGIZED !!!He was WRONG I had money !!!!! Instead he choose to be unprofessional, insulting and humiliated me infront of his office staff.Take your business to a professionalWho can read , write, not insult and humilliate customers and are willing to correct HIS MISTAKES
-
June 2020 by Sydney Doherty
So easy to work with, never had to guess when payment was going through, clean, safe, no critters got into our things- highly recommended if you’re looking for a local storage unit
-
July 2019 by Douglas Just
Rented multiple units over a four-month period. Very convenient access and accommodating manger met my needs during a house move transition. Clean, dry, safe and secure - all for a great price.
-
July 2019 by John Gibb
Bob is friendly, responsible and responsive. Units are safe, dry and trouble free. Great locations and very reasonably priced.
-
September 2018 by fishing adventures
Put stuff in storage and when it was time to remove all my stuff was wet and moldy called owner and he did nothing don't rent from them roof is bad
