8AM - 6PM
5882 Ward Rd, Sanborn“Can’t say enough about John and the staff at Premier. They’re just the best. Always there to help in a pinch, and they are as honest as they come. Never, ever have to worry about them trying to push me to do unnecessary work. They have even given me a ride to work when I had to drop off my car for service! Having an honest mechanic is an absolute must and these guys are the greatest.”
“Mechanics are very courteous and very detailed oriented, checking fluids, cleaning windshield, your lights very thorough. Then they show you your oil dipstick after it is filled with new fresh oil. A definite five star business and I've been getting my oil changed for over 40 years. Thank you”
8AM - 5PM
2113 Factory Outlet Blvd, Niagara Falls“This is the only shop I allow to perform mechanical repairs on my BMW. They’re very polite professional and respectful. They find the problem and fix it correctly. The owners are very committed to good business and serving the customer at its best!!!Services: Engine repair”
8AM - 5PM
3110 Millersport Hwy, Getzville“Mike and his next door mentor John T. Have cared for our used out of warranty work since 1986, because nobody does it better, and takes care of our cars the way they do . Trustworthy and honest service including pricing.”
8AM - 6PM
2130 Niagara Falls Blvd, Tonawanda“I highly recommend this Valvoline location for their superior customer service displayed today for a stranger. I had an expensive oil change down the street at a Value car center that didn't complete all basic services that most stations used to do without a charge. Joe, Kevin, Chris, Evan and Isiah not only verified my oil levels and reset my light indicator, they topped off my fluids and put air in my tires, service not completed at the other location. These young men all displayed old school ethics in the quality of their work even with the other cars being serviced around me. Thank you so much, may others find your location for your value system alone, before they go to a location without integrity.”
“Very knowledgeable and informative plus detailed written receipts. The honesty and vibe and safety and the receptive listening is amazing. I love being taught about my own vehicle even tho I am not a mechanic in an honest open way. As everyone who drives should want to learn and not just run out of shops when a mechanic is teaching you what needs to be done for safety. (Accidents happen due to some negligence, therefore America has yearly inspections.... Just saying.)”
“An update:Thank you to Taylor C. and your team for making up for the previous visit! We were able to get a re-do of the previous service and they even threw in an extra service for the inconvenience. Taylor let me know that they wouldn't be there, but made sure that another manager knew exactly what we needed. That is the right way to do customer service! The car looks great and we are very happy.Original post:My fiance and I were at this location last week. We paid $40.00 for the Super Interior Steamed & Sanitized service. We asked them if they could clean the trunk and they said the would. However, the trunk was never touched. The floor mats were cleaned very thoroughly, but that was about it. When the car was returned, the attendant left her rags in the car. I tried to submit a complaint online, but the form isn't working. Very disappointed.”
8AM - 6PM
2114 Fashion Outlets Blvd, Niagara Falls“The woman in charge knows her stuff. They had me in and out quick. Notified me about anything they noticed that should be looked at soon. They didn’t push any sales on me.”
“Ok Im not the typical girl who can't do something or atleast figure it out . The horrible snowstorm that came whipping through last week , the one clear day I was cleaning off my car /windshield and the blade on one of wipers came off . I stood there working on trying to get it back on for 30 minutes . My hands were freezing and couldn't so it . So I called Willco and they told me to come on over . So I went over talked to a super sweet man . We go out to my car and voila he puts it on. He said have nice day and that was it. Just a simple 2 second job and polite . You don't see that alot nowadays . Maybe I found my new mechanic 10 stars !!!”